Because the 10DLC (text messaging) registration requires a strict, comprehensive privacy policy to prove you are a legitimate business, a single paragraph or statement will be automatically rejected. Carriers want to see specific sections detailing how data is collected, used, and explicitly protected.
Here is a full, multi-section Privacy Policy customized for One Call PC Help. It includes the exact, required legal clauses to ensure your SMS registration is approved.
Copy and paste the text below into your Google Sites page, replacing the bracketed information at the bottom with your actual contact details.
Effective Date: September 3, 2026
1. Introduction Welcome to One Call PC Help. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us, including via SMS/MMS text messaging.
2. Information We Collect We may collect personal information that you voluntarily provide to us when you request services, contact customer support, or fill out web forms. This information may include:
Personal details: Name, email address, physical address, and phone number.
Service details: Information regarding your technical issues, equipment, and service history.
Communication records: Transcripts of chats, emails, and SMS/text messages sent between you and One Call PC Help.
3. How We Use Your Information We use the information we collect to:
Provide, operate, and maintain our tech support and repair services.
Communicate with you regarding service updates, appointments, and billing.
Send administrative information, such as confirmations, invoices, and technical notices.
Respond to your inquiries and offer customer support.
4. SMS/MMS Mobile Messaging If you elect to receive SMS/MMS text messages from One Call PC Help (e.g., for service updates, appointment reminders, or support), we will collect and maintain your mobile phone number.
Opt-In: By providing your phone number on our webforms or in person, you consent to our use of your number for these communications.
Opt-Out: You may opt out of receiving text messages at any time by replying "STOP" to any message you receive from us.
Message and Data Rates: Standard message and data rates may apply to your receipt of our text messages.
5. Information Sharing and Disclosure (Mobile Data Protection) We do not sell, rent, or trade your personal information to third parties. We may share your information only with trusted third-party service providers (like payment processors) strictly to facilitate our services.
Crucially, no mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All information-sharing categories exclude text messaging originator opt-in data and consent; this information will strictly not be shared with any third parties.
6. Data Security We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, destruction, use, modification, or disclosure. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.
7. Your Choices and Rights You have the right to:
Review, update, or request deletion of the personal information we have on file for you.
Opt out of receiving any future communications, including emails and SMS texts, from us at any time.
8. Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically.
9. Contact Us If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Business Name: One Call PC Help, LLC
Website: https://sites.google.com/onecallpchelp.com/privacypolicy/home
Email: [phone@onecallpchelp.com]
Phone: [856-222-9000]