FAQs & Resources
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Frequently Asked Questions
Can I look up a volunteer's application status? How?
Yes! Check out the Slide Presentation above for a quick overview on how. If a volunteer has been denied, we do not tell them why. You can direct them to our Board Policy for more information.
What to do if an applicant has been denied?
If an applicant has been denied, we do not tell them why. You can direct them to our Board Policy and they can request their background check results from our background check provider, JD Palatine. If they have any issues with their Background Check, have them email clientservices@jdp.com.
Applicants do have the right to appeal a denial decision, information on that process can be found in our Board Policy
What to do if an applicant wants to see their background check results?
They can request their background check results from our background check provider, JD Palatine. If they have any issues with their Background Check, have them email clientservices@jdp.com. They'll be prompted to put in the last 4 digits of their Social Security Number & their zip code.
Do applicants need to reapply every year to be a volunteer?
Yes, applications need to be resubmitted so we can run background checks on each applicant annually. Volunteer status is deactivated on June 30th each year and reapply to volunteer is encouraged on July 1st.
Can I help people fill out the application?
Yes, but please make sure they are utilizing their own emails so they can receive their approval/denial notice.
Is the application only available in English??
No, there are two versions of our application currently available: English & Spanish
For alternative language needs please visit our Translation Services Page
Do parents need to fill out the Volunteer Application?
Two Answers!
Yes, IF the parent intends to act as a volunteer. Example: Chaperoning a child's field trip, engaging in lunchroom monitoring, helping out in the classroom, etc.
No, IF the parents are just acting as parents. Example: A parent is attending a performance, dropping their child off for school, etc.
What is the minimum age requirement for a volunteer?
18. All individuals who are under 18 and apply to volunteer will be immediately denied.
What do volunteers need to bring with them when they come to volunteer?
Volunteers should bring their ID with them to be scanned by the Raptor system each time they come to volunteer.
Is there a cost to apply to volunteer?
No, there is no cost for individuals/groups to apply to volunteer. The district covers the cost of all background checks.
I've looked at all of this information, I've watched the Slides, & tried to trouble shoot on my own, but I need help, what do I do?
Contact us at the Partnerships Team! We're always available to provide additional training and support to help you create the best volunteer program for your school site!
Contact Emily Stensland
(405) 587-0197