Google Meet Troubleshooting Tips:

Background noises/speaker is not clear:

• Make sure all mics are muted except the teacher/student that should be talking during that time.

If Bandwidth is an issue:

• Not using video helps reduce bandwidth and the connection might work better for just the audio. If things get better during the Meet, they can try turning video back on.

• Troubleshoot issues with Google Meet - Google Meet Help

Can’t see shared screen:

• Make sure extra tabs are closed.

• Have them exit out of the Meet and join again.

• Most of the time this fixes the connection issue.

• For more questions with shared screen issues go to: https://support.google.com/meet/answer/7380413?hl=en#H2Presenting

Connection is glitchy, choppy audio, blurry or frozen video:

• Close all other open tabs on student Chromebooks (make sure nothing else is streaming, playing in the background on another tab).

• Follow teacher’s directions on any other open tabs used for class.

• Do not start any downloads, movies on Netflix, etc. right before the Google Meet so other things are trying to load at the same time.

• Move closer to your Wi-Fi or your router.

Sound Issue: No sound at all

• Make sure your sound isn’t muted

• Make sure your volume is turned up

• Go to settings and see if your microphone is “allowed” access through Meet.