FAQ

Your high school district or guidance counselor should be providing the access code. If you can not reach them call us at (714) 245-6405 or email s1shelp@ocde.us. (Please include your first, and last name, along with your D.O.B. and SSID#) 

While the courses are all available online (USA) through Canvas/Edgenuity, we can not guarantee the programs will be accessible abroad. The courses offered are rigorous and fast paced; It is highly encouraged to work ahead to avoid any missed assignments.

The students high school counselor or a district admin will need to submit a request on your behalf via google link. If they are unable to be reached email s1shelp@ocde.us (Please include your first, and last name, along with your D.O.B. and SSID#) 

Your high school guidance counselor or a district admin will need to submit a correction via google form. We are unable to make any changes unless a counselor or a district admin approves of it.

For any grade inquires, contact your district of residence or high school counselor. If you rather request an official transcript through OCDE, fill out this form and send to PO Box 9050, Costa Mesa, CA 92628 or email it to accesstranscripts@ocde.us

Students will receive communication from teachers on June 30, 2025. If you do not receive any by 1PM call our office at (714) 245 - 6405. Our reply time may take longer than normal as we are handling twelve Districts in Orange County.