There is an opportunity for HR to play a futuristic and essential role in shaping the way enterprises compete, access talent, and show up in the communities where they operate. Enterprises have the opportunity to change entire business models in the field, product and services development, sales, production, leadership teams, back office, and of course... in the HR suite AND be successful in doing so.
The future of the enterprise, has increased by more than nine times over the past two years, the shortening lifespan of S&P 500 companies now a mere average of 15 years, and the expectations of businesses that are trusted more than governments by people around the world.
The future of the workforce, which sees the length of careers increasing to as much as 50 years at the same time that the half-life of skills has diminished to between 2 and 5.5 years, and the rapid rise of the open talent economy with more than 40% of the workforce is thought to happen by 2020.
The future of how work gets done, enabled by digitalization that changes how we work together as teams and with AI to create massive value for customers, the enterprise—and create new roles for workers we can only imagine.
The term "human resources" is evolving. Many HR leaders have rebranded their functions, using terms such as "employee experience" and "people operations".
A fresh brand can sure easily go wrong without basic changes to the business outcomes that HR drives. The challenges that come with the three futures described above are plentiful. Yet with challenge comes opportunity, and HR has the chance to drive tangible impact as organizations face the futures of enterprise, workforce, and how work gets done.
From doing digital to being digital.
To thrive in the digital age, the enterprise must embrace new traits and behaviors. As AI, robotics, and cognitive solutions become more advanced, organizations must rethink how they design jobs, organize work, and plan for the future growth.
From center-driven to human-centered solutions.
To support employee-centered solutions, enterprises must personalize its entire workforce. The future of HR focuses on driving actual value across the enterprise that's both qualitative and quantitative.
From compliance and control to trust and empowerment.
Adopting a high-impact HR operating model lets organizations flex based on dynamic business needs. The future of HR demands a strong network of individuals to build upon and warrant internal capabilities with speed, while creating new means for talent and innovation.
From integrated systems to a unified engagement platform.
To encourage productivity and simplicity of work, enterprises must utilize advanced technologies. Robotic process automation, AI, virtual reality, machine learning, and social collaboration allow companies to innovate as opposed to automate.