Survey Design
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To solve a problem, we first need to be asking all the right questions or as we like to call it - surveying. However in pool of too many unknowns, understanding the variables was a crucial part of our survey design process. Deciding what to include and what to exclude was not straightforward, but our literature reviews provided invaluable insights into the various mental, social, physical, cultural, and financial barriers to accessibility in the subway system. These reviews helped us identify and document all the variables that impact accessible design. We then classified them based on how they positively or negatively affected different types of disabilities.
From this analysis, we determined which variables to keep in our survey and which to exclude. For instance, when considering transit accessibility, we found that mobility was the most impacted by a wide range of variables and required the most intervention, benefiting the largest group of people. As a result, we focused our survey primarily on mobility-related issues. However, we also included considerations for visual and auditory disabilities, acknowledging their importance in accessible design. We prepared an exahaustive dataset to undersatnd these bariables and their impact.
Cognitive inaccessibility, while a significant issue, was recognized as a complex domain that would require a dedicated study of its own, so it was not included in this survey.
Our survey was designed in three parts:
from entrance to fare gate,
fare gate to platform,
and the platform itself.
We felt that each of these areas presented different challenges to a person's mobility and accessibility within the transit system. After finalizing the design, we conducted a pilot survey at Jay Street Metrotech and Bergen Street Subway Stations to test our approach and refine the survey further based on the findings.
Snipets of Our Survey Questionairre Design in ArcGIS Survey 123
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