Technology Help

To learn more about clearing your cache in Chrome, visit Google Support.

1. On the browser toolbar, click the Chrome menu icon (three dots on the upper right)

2. Select "Settings"

3. Scroll down to the bottom of the page and click “Show advanced settings.”

4. Select the Clear browsing data button.

5. In the data drop-down menu, select the time range where you want to clear browsing data.

6. Select the Cookies and other site and plug-in data and Cached images and files checkboxes.

7. Click the Clear Browsing - Data button to close the window.

Browser

• A browser is the program or app you use to access websites.

• Examples: Google Chrome, Safari, Microsoft Edge, Firefox. (at NVLA most apps work best on Chrome, especially Honorlock and GoGuardian))

• Think of it like a car — it’s the vehicle that takes you to different places on the internet.
  
  

2. Tab

• A tab is a page inside your browser window.

• You can have many tabs open at once in the same browser.

• Think of tabs like pages in a notebook — you can flip between them without opening a new notebook.
  
  

3. Search Engine

• A search engine is a website that helps you find information online.

• Examples: Google, Bing, Yahoo, DuckDuckGo. (at NVLA, Google is preferred and works well with CCSD Gmail accounts, which end in @nv.ccsd.net)

• Think of it like a librarian — you ask a question, and it points you to the right “books” (websites).
  
  

💡 How they work together:
You open a browser → open a tab → go to a search engine to find what you need.

A web browser is a software application that lets you view and interact with web pages. It acts as a window to the internet, displaying content like text, images, videos, and other multimedia. Browsers include Firefox, Chrome, Safari, Duck Duck Go, Internet Explorer, and Microsoft Edge. 

For the best all-around function, you should use Google Chrome. Some apps and programs require Chrome such as Honorlock and GoGuardian.  If you experience any issues, it is always a good idea to try and troubleshoot it by changing browsers. Firefox is a good choice as well, but remember, you will have to switch over to Chrome to take a quiz that is Honorlocked.  

To learn more about clearing your cache in Chrome, visit Chromebook Help

1. Turn on your Chromebook.

2. Connect your Chromebook to Wi-Fi.

3. At the bottom right, select the Time Settings .

4. At the bottom left, select About ChromeOS.

5. Under "Google ChromeOS," find your Chromebook operating system version.

6. To update to the latest version, select Check for updates.

   • If this option isn't available, your Chromebook may be up to date.

7. If your Chromebook finds a software update, it will start to download automatically.

Tip: If your Chromebook uses your phone's internet connection or its own mobile data, you'll get an alert about how much mobile data it needs to update. You can then stop or continue with the update.

In the event you cannot find the answer to your question, submit an NVLA support ticket located in the menu on the left side of your Canvas screen.