Digital Learning

Support & Personnel

North Reading Digital Learning Department Technical Support


Submit A Tech Ticket

To best support you for teaching and learning the Digital Learning team has set up a phone number

978-526-5606 (inside the district buildings ext.5606) as a way to quickly connect with a Digital Learning Specialist/Tech Support. This number can be used 8am-3pm (working from home or in the buildings) moving forward during regularly scheduled school hours. Please also feel free to leave messages in off hours. Calls will be tracked within our current tech ticketing system as well.

Please keep in mind that if the issue requires a specific building, grade level or school based needs that there may need to be additional communication to assist with support. Please also continue to use the tech ticketing system located at:

Digital Learning Director

Network Administrator

Database Specialist

Digital Learning Specialist (J.T. Hood School)

Digital Learning Specialist/Computer Science Instructor

District Digital Learning Technician

High School Library Media Specialist

Digital Learning Specialist/Computer Science Instructor

District Digital Computer Technician

Digital Learning Specialist


Digital Learning Specialist (L.D. Batchelder School)

Digital Learning Specialist (E. Ethel Little School)

Digital Learning Specialist/Computer Science Instructor

MS Library Media Specialist/Digital Literacy Instructor