Device Support Links & Resources
North Reading Digital Learning Department Technical Support
To best support you for teaching and learning the Digital Learning team has set up a phone number
To best support you for teaching and learning the Digital Learning team has set up a phone number
978-526-5606 (inside the district buildings ext.5606) as a way to quickly connect with a Digital Learning Specialist/Tech Support. This number can be used 8am-3pm on regularly scheduled school days. Please also feel free to leave messages in off hours.
978-526-5606 (inside the district buildings ext.5606) as a way to quickly connect with a Digital Learning Specialist/Tech Support. This number can be used 8am-3pm on regularly scheduled school days. Please also feel free to leave messages in off hours.
Please keep in mind that if the issue requires a specific building, grade level or school based needs that there may need to be additional communication to assist with support. Please also continue to use the tech ticketing system located at:
Please keep in mind that if the issue requires a specific building, grade level or school based needs that there may need to be additional communication to assist with support. Please also continue to use the tech ticketing system located at:
Submit A Tech Ticket
Submit A Tech Ticket
Important Insurance Information
Important Insurance Information
All students in grades 4 - 12 are offered insurance for their Chromebooks through the Worth Ave Insurance Group
Insurance covers any accidental damage to the device and also any mechanical breakdown that may occur.
The general cost of insurance policies is $25 per year.
If you would like to purchase insurance, please contact the Digital Learning Department by submitting a tech ticket. We will then send you the exact price and instructions for making a payment.