empowered people and teams
solve customer problems &
deliver customer value
better
what i do
Continuous Improvement (Agile and Lean Startup) Consulting and Coaching
Chief of Staff support to CTOs / CIOs
Agile & Lean Startup Program and Portfolio Management
Continuous Improvement Leadership & Team Workshops
my results
IoT for Enterprises Company: Brought agile discipline to Engineering where all teams deliver 17-24 times a year with >85% commitment reliability on a platform that saw multiple outages a year to ZERO outages since 2021 and a 99.85% reliability
Software Company: Reduced time-to-delivery on its application from over a year to 3 months.
Telecom Company: Improved delivery reliability and quality of new features by nearly 100% and achieved ideation to delivery in 6-8 weeks with Scrum / DevOps
where i've consulted
Telecom
Software
Financial Services
Travel and Tourism
National Chain Retail
Get the complete list here to print or click below to see the list online
here's where and what
Charter Communications
Business Process and Functional Analysis & Design for Ceon provisioning and activation of Voice Over IP (VoIP) and DOCSIS-based High Speed Data services.
Comcast Communications
Agile Coach and Scrum Master for X1 Customer Care tools group
Product Owner for national small and medium sized business sales and order management tool
Business Process Implementation for National Testing and Quality Assurance Labs
David’s Bridal
Agile Coach and Scrum Master for Information Technology
Helped to establish quarterly roadmaps and planning across information technology
e-Acumen
Systems integration and delivery & deployment methodology for the AcuRisk risk management system in the US and Europe.
FiServ Investment Support Services
Product Owner for Orysp DollarUniverse Workflow Automation of 7x24, high-availability trade order and fund management systems.
MachineQ - A Comcast Company
Served as chief of staff to CTO, introducing Agile and other Continuous Improvement methods to engineering and its teams
Established several Agile-based PMOs to create focus, alignment and transparency
Mountain States Employers Council
Business Process Analysis and Design for a customer-centric compensation and benefits survey process.
TD Ameritrade
Product Owner for Fund Account Level Reconciliation and following Agile/Scrum development project
Telesat Canada
Business Process and Functional Analysis & Design of a complete OSS/BSS for DOCSIS over satellite and DVB-RCS systems.
ViaSat
Business Process and Functional Analysis & Design for a Device Provisioning and Management System using DOCSIS over satellite.
WildBlue Communications
OSS/BSS solution analysis & design and presentation of alternatives to prospective investors including Liberty Media and NRTC.
what my colleagues say
"David was fundamental in helping us organize and professionalize our development process at MachineQ. He did a great job helping us build rigor and processes resulting in a significantly improved pipeline and much happier and productive teams. David's work and expertise was critical in helping us evolve from an IoT Platform to a provider of multiple, innovative IoT solutions. Definitely recommended to help any technology-driven organization grow and succeed."
- VP at MachineQ
“I have had the pleasure of working with David on two separate long-term projects at Comcast. He is a seasoned, energetic leader with proven experience managing complex projects, day-to-day operations and strategic initiatives. He is performance-focused manager whose work has exceeded expectations at all levels of the organization."
- VP at Comcast
"I found David to be excellent facilitator and a dynamic leader. He has a natural ability to bind a team and empowers others to be successful. He is a strong partner, having built strong relationships across complex and diverse organizations. "Customer" is at the heart of his approach.
- Management consultant at EY Consulting
David is one of the best resources I have ever managed, always had the big picture hat on, strong business sense coupled with an acute technical understanding of information systems space. David is always on my short list of people to call to join my future team. He was a pleasure to work with and was well respected by the entire executive team.”
- Product management leader and executive at Vonage
my background
Over 25 years working in information technology for telecom, software, financial services, travel and tourism and chain retail clients and companies
Lean Enterprise Institute Leadership Workshops, 12/2012 – Doing the Right Things & Problem Solving to align Purpose, Process, and People
Certified Large Scale Scrum (LeSS) Practitioner
Get my complete resume here to print or click below to see a summary
and, just for fun ...
During the 2020 Pandemic, I was furloughed from my role as a consultant. Needing something to occupy my time I took up drawing, again. My mother was an artist and taught me when I was young. Then, I took classes in my spare time. It was my salvation and therapy.
I hope you enjoy my work.
See my drawings here
