Who to contact

Classroom Teacher

Classroom teachers can help with:

- - Resetting Tiger ID passwords
  - Morning check in
  - Content posted in Blackboard
  - Assignments in Blackboard
  - Troubleshooting basic iPad issues

Library Secretary

Student can visit the Library Secretary for:

resetting iPad passcodes
resetting Self-Service
a loaner iPad while theirs is being fixed

**MES Library Secretary's website**

Tech Services

All other technology issues regarding the iPad or Blackboard should be directed to Tech Services.

The Technology Service Desk is staffed daily from 8:00 am - 4:00 pm and can be contacted via email, the Service Desk portal and telephone. In the case of a remote-learning situation, the Service Desk will continue to be staffed remotely.

🌐https://servicedesk.northallegheny.org

📧 servicedesk@northallegheny.org

☎️ 412-369-5849