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The Access card is central to the booking process for many disabled customers; using it to quickly demonstrate legitimate access requirements and get the tickets they need.
Staff members at Black & White Coffee Cartel have had specific training around the different barriers their customers may face and what they can do to best accommodate. Cardholders receive a 10% discount on hot drinks.
Taken at Face Value, Access Card holders visiting the Colosseum get all of their access requirements met from skipping queues to free admission for themselves and a +1.
The Access Card can be used at Buckingham Palace to show as proof of access requirements. Both a concession ticket and complimentary access companion ticket are offered for disabled visitors.
Plugged directly into the online sales platform, Access Card Holders link their card with their ticketing account and viola! - accessible seating that meets their needs is revealed and self-serve is possible.
Queue times are critical for those with significant difficulty - the Access Card quickly shows those with this need, and others and Ride Access Passess / free companion tickets are given with no further intrusion.