On this page:
If you are a participant wanting to know more about what your involvement in a trial that uses remote methods will look like, the information on this page will hopefully shed some light on the benefits, pitfalls, considerations and enablers. The content here has been informed by the project’s engagement with over 100 individuals from across the patient and public community, life sciences sector and healthcare system through workshops and surveys.
Throughout this page we use the term ‘participants’. A participant is a person who volunteers to take part in research. Participants may be living with a specific disease or health condition which is being studied in the research, or they may have no known health conditions and be taking part as 'healthy volunteers'.
Some example of traditional versus remote methods of trial delivery are:
face to face appointments vs virtual appointments
going on site to have measurements taken vs taking measurements at home
completing forms during appointments vs completing online forms and questionnaires
“For many patients, remote methods of trial delivery can be frightening, especially for elderly people. Often people don’t trust technology and rather speak to people face to face, or they are not tech savvy.” Public Representative
“Within the South Asian Community, short information videos that are presented by a familiar face have been very well received.” Public Representative
“Remote trials could also consider the use of digital tools that do not require an interaction via computer - for example wearables or sensors in the home setting. These tools will collect information automatically. But then it is important to guarantee data protection too.” Public Representative
"I participated in a partially remote trial that used Fitbits. I was provided information on how to use it and how to access my data. It was monitored by the hospital and participants received follow up calls. Different age groups were included. I only had to go to the hospital twice. It was successful.” Patient Representative
I could apply online through sites like Be Part of Research
I could find adverts on social media
I could consent via email
I could have my initial consultation over the phone
I could receive research opportunities through the post
I could consent to electronic screening of my health records
I could use Telehealth which provides health care over the telephone
I could receive my treatment at home instead of going into a clinic
I could have my prescriptions posted to me instead of picking them up at a pharmacy
I could have my medication prescribed to me via telephone consultation
My health could be monitored by the clinician through details I record on an app
The clinician may be able to monitor my health through details I submit via email
The clinician will be able to monitor my health via information from sensors
I could have my health monitored via video or telephone consultations
I could receive newsletters by email with updates and progress of the study
I could attend virtual events to hear about the study’s findings
I could look at the study website to see information about the study’s progress and findings
Be part of research is a NIHR initiative that helps and supports members of the public to access and engage in research across the country. To learn more about what health and care research is, view the Be Part of Research website.
Remote methods of trial delivery means less face to face visits or appointments and instead conducting the trial using online tools where possible. Some examples are listed below:
I can attend virtual consultations using video or telephone instead of a face to face appointments
I will be able to complete online forms instead of paper forms
I can consent to the trial via email or video instead of in person
I will receive a link to watch a video to inform me about the trial
I may be offered to wear a device such as a smartwatch to monitor my health instead of being assessed in person
I may be able to receive equipment such as a blood pressure monitor and take the measurements at home
Your trial manager must adhere to the Data Protection Act when collecting personal information such as health conditions and contact information. This legislation sets clear guidelines that they have to follow to keep your personal information safe and secure. The Act sets out the following principles:
Any personal information collected must be used fairly, lawfully and transparently
The information gathered must be used for specified and explicit purposes
Personal data should be used in a way that is adequate, relevant and limited to only what is necessary
The trial manager has a duty to make sure the information stored is accurate and kept up to date
Your personal information should not be kept for longer than is necessary
Your personal data should be handled in a way that ensures appropriate security, including protection against unauthorised processing or damage
If you no longer wish to have your information stored you have the right to request that your data is erased. More information about the Data Protection Act can be found by visiting the Gov.uk website.
The Research Delivery Network provides several ways to get involved in research.
The People in Research webpage contains a database of opportunities to get involved. You can scroll through the opportunities or sort by topic, type of involvement or location using the drop-down menus. If you see an opportunity that interests you, click on ‘contact details’ at the end of the opportunity. You will then be able to view the contact details of the person who can provide you with further information.
Be Part of Research helps and supports members of the public to take part in studies across the country. You can look for research opportunities by using the search bar to look for research in particular health conditions or by location.
Another way to get involved is through contacting one of your local Research Champions. This webpage lists the contact details of the people who support Research Champions in each of the 15 local regions. To discuss the possibility of getting involved in local Research Champion activities, contact the person in your area by email or telephone.
The time commitment will vary from trial to trial. Your study team will explain to you the level of commitment you can expect before you agree to take part. If your circumstances change or you no longer wish to continue taking part you can withdraw at any time. Taking part in a trial is voluntary and you can choose to stop at any time. Your study team will support you with this.
There are benefits associated with taking part in any trial, whether it is conducted remotely or face to face. For example, we know that people who take part in studies tend to have better health outcomes. Below are some examples of particular benefits of taking part in studies that use remote methods.
Reduced travel. You won’t be expected to travel to an appointment, instead you may be asked to fill in an online form, speak over the phone or via video call. This is often less challenging to fit around your schedule
More accessible for people who live in areas with poor transport links, or people who are unable to travel due to health conditions. This increases the availability of research opportunity
There is more flexibility in how the study can be conducted, meaning the study can be designed to fit around your needs and schedule
Reduced risk of infection. You will not be expected to enter a hospital or study site and risk being in contact with someone who is unwell
You may feel isolated by the reduced face-to-face interactions
You may feel excluded if you struggle with technology or have no access to the required equipment or technology, such as laptops, fast internet speeds and smartphones
You may feel you are being less supervised and may be unsure what to do in emergencies
Not having as much face-to-face contact may feel like there is less opportunity for you to ask questions or seek clarification
You might find it difficult to find out about available research opportunities
If you need additional support, for example because of hearing or visual problems, this may make it more difficult for you to participate virtually
You may be offered a consultation via telephone or video call to answer any initial questions or concerns
If you are required to use electronic devices or apps you will be offered training on how to use them effectively
If you are required to attend a study visit, then your expenses for travel and accommodation should be covered
You should be fully prepared by the study team and have a good understanding of what is required from you
You should have regular contact with study team with support when needed
You should be provided with a clear route for communicating with the study team
Every trial is different. Your study team will be able to explain whether there will be any impact on your usual treatment, for example:
You may be asked to have more blood tests, scans, questionnaires or other tests
You may be invited to more appointments which may take longer than an average appointment
You may be offered a treatment that’s not currently available on the NHS
Some people may find remote methods of trial delivery more convenient as this allows a greater level of flexibility, for example:
Virtual appointments tend to take less time due to reduced travel, meaning they can be scheduled around work and childcare commitments more easily
The amount of face to face appointments can be reduced as you can complete measures and assessments at home, at a time that suits you
Your study team may be able to provide you with the equipment you need to take part in the study. Consultations and appointments can be completed over the phone if you do not have access to fast internet speeds.
Some trials are delivered completely remotely. However, more often trials use what is called a 'hybrid approach' where there is a combination of in-person and remote methods. Sometimes participants are able to choose how they wish to take part in the trial. Sometimes it might be necessary for you to visit the study site for certain tests or scans. Your study team will be able to discuss the options with you.
You should contact your study team with any questions or concerns; you will be provided with their contact information when you join the study.
What is Clinical Research?
Click on the link to download the what is clinical research audio transcript
Decentralised Clinical Trials & Patient Needs
Click on the link to download the decentralised clinical trials and patient needs audio transcript
The Clinical Trial Journey
Click on the link to download the clinical trial journey audio transcript