Students explore the similarities and differences between in-person and online communications, and then learn how to write clear and respectful online messages. Students begin by discussing how to be clear and respectful when they talk with people, either face-to-face or on the telephone. They explore the concept of tone, then compare and contrast what it is like to communicate face-to-face versus online. Students learn some rules that can help them express themselves clearly and respectfully when they write email messages. They then apply what they have learned by editing a message.