Facilitating in Low Trust Environments
with Miki Kashtan and guests for each session
Monday 14 Dec 2026 through Thursday 17 Dec 2026
19:30 - 21:30 Central European Time (CET) // 10:30 - 12:30 (PT)
Monday 14 Dec 2026 through Thursday 17 Dec 2026
19:30 - 21:30 Central European Time (CET) // 10:30 - 12:30 (PT)
This course might be for you if …
you often see the impacts of living in low trust times, in all contexts, and want to learn more about what you can do when you facilitate to weave across the mistrust
you would really like to have support for the many moments in which processes you are trying to facilitate or hold come to a halt or get derailed
you want to become more able to receive mistrust as information about needs, impacts, history, power differences, and capacity rather than as a “problem” to be fixed
you facilitate in different contexts and rarely have opportunities to reflect deeply on the challenges you encounter
you would value learning practical tools from people with experience in grappling with these topics
you just love understanding human processes and the prospect of witnessing conversations about facilitation with eight different people is exciting
you are curious to find out what NVC in particular may offer in support of facilitating
Simply put, because we believe that low trust interferes with everything: our inner relationship, our capacity for choice, how much we are able to collaborate with others in multiple settings, and our global collective capacity to live well within the means of our planet. And because we believe that those of us who take on with reverence the work of facilitating can offer a pivotal contribution to the long journey of realigning humanity with life and our evolutionary makeup as collaborative, social beings – what Humberto Maturana calls “the biology of love”.
When we facilitate, we work to bring people together so they can relate to each other with more trust or attend to challenges together more easily. And yet many of us aren’t sufficiently aware – nor are the people whose processes we facilitate – how much low trust blocks movement, togetherness, creativity, and problem solving capacity.
This course is based on the premise that the more we know about the impacts of mistrust when we come into a facilitation context, the more we can compensate for and transform them. This includes how we show up, how we talk about conflict and decision making, how we listen to each person or group, and how we engage with power differences. When we do that, we create a pathway which can support everyone, bit by bit, to see themselves and each other as fully human. This includes understanding the individual and systemic factors which create barriers to collaboration and trust. One key task for us when we facilitate is to do what it takes to support everyone to put all the needs, impacts, and resources on the table so that challenges can be addressed in ways which work for everyone.
Registration
You are warmly invited to click here for more details and to register.
Curious, but want to give it a try before registering for the full course?
You are welcome to sign up for the first session only without any commitment.
The course is structured as four sessions, on four consecutive days, each of which is a conversation between Miki and guests focused on understanding how mistrust functions and what skills and orientation we can bring to each context. As part of each conversation, we plan to include Q&A from participants.
In each of these sessions we take up one of the contexts we are focusing on in this course and engage with a variety of questions, including:
What does low trust look like in this context?
What are the openings available to us when facilitating in this context?
What are the challenges we are likely to encounter when facilitating in this context? What can we practically do to respond to them?
What strengths can we bring when we facilitate in this context?
What capacities may be particularly significant to give attention to growing so we can be of more service?
Each session includes opportunities to engage with each other in breakout groups about your own experiences of facilitating.
For those who want it, we plan to lightly support the forming of self-organized groups for ongoing practice and mutual support beyond the course.
We have compiled pointers to additional resources for those who want to go deeper with learning about facilitation in general.
We start with this context because we have a deep conviction that power differences are much more prevalent than many of us are aware of. We also believe that having that awareness and being equipped with clarity about how to respond to these challenges can help us in many different facilitation contexts.
Our central inquiry here is to learn more fully why it is so difficult to collaborate and form real relationships across differences in power in their many forms. With our focus on the significance of low trust, we want to consider the possibility that the way we orient to our own and each other’s power deepens rather than softens mistrust.
Some of our key areas of focus in relation to power differences are:
How can we compensate for the phenomenon of the needs, perspectives, impacts on, ideas, and concerns of those with less power being less visible and thus less likely to influence outcomes?
What do we need to know to be able to modulate the way we make requests and ask questions of those whose processes we facilitate to support weaving across power differences?
How can we bring awareness of power differences to those whose processes we facilitate without losing the trust of those with more power?
We take up families and close relationships next because the higher intimacy makes it easier to see and engage with the relational dynamics than when we facilitate within organizations, movements, or communities. These are the people whom we most look to for nourishing our spirits – and these are also the contexts where some of the biggest wounds happen. Facilitating in such contexts calls on us to be open to all the complexities of the heart and mind and bring in all we are.
Our central inquiry here is to understand more fully the painful paradox about our close relationships: they are often full of challenges despite the love people usually have for each other in such relationships. With our focus on the significance of low trust, we want to consider the possibility that at least part of it is because we have been taught to function in ways which pour gasoline on the fire of mistrust, especially within couples and in relation to children.
Some of our key areas of focus in relation to families and close relationships are:
What is it about the family structure that shapes and even interferes with full human intimacy? What can we do when we facilitate, to bring back the human and friendship dimension to families?
How can we engage effectively with the prevalence of unilateral decision making, especially (though not only!) in relation to children?
How can we support the individuals whose processes we facilitate to grapple with the ways that living within our present form of families – either now or when they were children – intensifies certain forms of mistrust and stress and leaves them mostly alone to deal with impacts?
How can we bring in with tenderness all the forms of mistrust which are the result of systemic gaps which are specifically relevant to intimate relationships, such as between adults and children, men and women, class differences, and others?
Within modern societies, most of us are with colleagues, co-workers, bosses, or people we supervise within organizational settings more than we are with our families and friends. In those contexts, more often than not, who we are as human beings isn’t part of the equation and we are expected to hide some parts of who we are as human beings and to function in very prescribed ways. And yet, despite the context being different, we are the same, and we bring with us the same fears and longings, the same patterns of behavior, the same preferences and the same strengths and limitations.
Our central inquiry here is to understand why working within organizations so often leaves people numb and feeling like robots carrying out instructions. With our focus on the significance of low trust, we want to consider the possibility that at least part of it is because the relationships within organizations are so often instrumental and people are afraid to tell the truth about their experience for fear of consequences, both of which are expressions of low trust.
Some of our key areas of focus in relation to organizational settings are:
What are some of the systemic reasons for deeper mistrust within organizational settings? When and how does it make sense to call attention to them?
What are the indicators that the situation we are encountering includes elements of low trust? (e.g. information doesn’t flow, people withdraw from collaboration)
What, if anything, can we do to support trust and collaboration even when potential consequences are still present?
How much can facilitating processes contribute to increasing trust without there being some structural changes within the organization?
Our final session is perhaps the most poignant, because it brings to the foreground the way that low trust interferes even when we are consciously taking on changing at least some of the conditions which keep us so separate from each other and actively destroying the life support system of our planet. This is because without understanding the way that low trust easily results in reproducing what we are standing up to, we are likely to continue to drain our energy into dealing with one conflict after another without getting into the deeper layers of where these conflicts arise from.
Our central inquiry here is to understand why communities (both neighborhoods and intentional communities) and movements are so often torn apart in conflict even when they have shared experience, values and vision. With our focus on the significance of low trust, we want to consider the possibility that at least part of it is because of the combination of the hyper-autonomy that modern living rests on and the deep us/them mindset which persists even when we want to come together.
Some of our key areas of focus in relation to movements and communities are:
What leads to the phenomenon of so many times having people say “yes” within movements and communities and then lose momentum over time?
In what ways do movements and communities replicate challenges which exist within organizations, even when functioning without any formal hierarchy?
How does the prevalence of righteousness, us/them entrenchment and enemy images lead to extra mistrust and what can we do to rehumanize everyone to everyone?
Session Times, Recordings & Watch Party
Monday 14 Dec 2026 through Thursday 17 Dec 2026
19:30 - 21:30 (CET)
10:30 - 12:30 (PT)
Anyone who registers for the full course will have access to all four session recordings.
We encourage you to register even if you are unable to attend the live sessions.
There may also be a Watch Party in 2027 at an Australian-friendly time. If you would like to receive an invitation to this you can select it as an option on the registration form.
Gift Economy
We are offering this course entirely as a gift! We never charge for anything we offer. At the same time, we completely depend on financial gifts given to us freely to sustain our capacity to do what we do and continue to offer what is ours to offer. We provide much more detail about all this in the registration form.
Ideally, you would think through for yourself how much makes sense for you to give us, and we are well aware that this is often a difficult task for people who are not used to the gift economy.
Any step you take outside of considerations of "market value" will support a gradual shift towards needs-based distribution of resources. Which direction will this stretch you toward: Giving more than you imagine such a course would otherwise "cost" (generosity) or giving less than that amount (receptivity)?
We are now doing courses entirely on our own without any outreach support from the NVC Academy. Overall, our sense is to ask for about $25,000 to come to us through this course, and, as always, we release into mystery about what will actually come.
We want to repeat: we take genuine pleasure in knowing that many people who do not have the means to give us gifts are regularly attending our offerings – usually about half the people don't give anything. At the same time, we depend on others who do have the means to do so to give us financial gifts to keep doing what we are doing. Each time you participate in one of our offerings, we invite you to reflect anew on this request.
*Making your decision about whether and how much to give*
Ideally, you would take time to think through for yourself how much makes sense for you to give to us. We know this can feel unfamiliar, and sometimes challenging, especially if you are not used to the gift economy. As a result, we are offering you guidance in choosing how much to give – and only if it is helpful.
If the options below feel confusing or are a barrier for you to join, and you would like to contribute a different amount, please choose the amount you give. This is actually our preference – that you choose your amount from within and not based on what we say below.
For those who have the means: $1000
Many people will not be able to contribute anything, and if there are some who give significant amounts, it makes it easier for the entire group to sufficiently attend to our needs
Average sustainability estimate: $250
If approximately 200 people register, as we currently anticipate based on responses so far, this would mean an average of about $125 per person. However, since up to half of participants typically do not contribute anything at all due to lack of capacity, this would mean an average of at least $250 per contributing participant for this course, to support our sustainability. We are more than happy for people to make monthly gifts over time, even beyond the end of the course, to make this easier.
Increased Accessibility: $15
If you are from a marginalized group; or part of the global south, regardless of where you live, and would like guidance on how much to give, this amount is 6% of the amount above that we just estimated would be generally sustainable for us.
What works for you
Just a reminder again that the above are just guidelines to help you navigate, and if you are clear that none of these work for you, then please choose your amount, including, again, zero.
Again, more detailed information about our needs and our approach is offered when you register for the course.
About Miki Kashtan: Miki has been studying, integrating, applying, and sharing Nonviolent Communication since 1993. She has accompanied thousands of people in doing the same. She integrates vision and practicality in her writing, facilitation, and teaching. She birthed the Nonviolent Global Liberation community in 2017, where she and others build blueprints for systemic change from within community experimentation in maternal gifting, integrative decision making, and full collaborative leadership. Miki's writing and other resources are on The Fearless Heart.
About Arnina Kashtan: Arnina, certified NVC trainer since 1992, created The Compass, a process for personal, familial, and collective liberation, and authored Falling in Love with Myself Again. Founder of Meitarim, the Center for The Compass & NVC Studies in Israel, she leads workshops and trainings worldwide in Hebrew, English, and Spanish. Arnina’s unique gift is supporting breakthroughs in awareness and deep transformation through exploration, humor, and profound empathy, creating a space where people discover fresh understanding and a compassionate path to freedom.
About Aurélia Saint-Just: Aurélia started her liberation journey working on power dynamics within affected communities and between communities and humanitarian NGOs. Wanting to shift to addressing causes, she became part of a collective in France aiming to create an alternative economic system. From there she has pursued deeper exploration of individual and collective functioning through Nonviolent Global Liberation. What drives Aurélia is seeing how experimenting in groups allows for deep realisation and healing, and increases capacity to act and implement changes.
About Aya Caspi: Aya i is a certified trainer, facilitator, and mediator with the Center for Nonviolent Communication (CNVC). She brings vision, practical clarity, and deep compassion to her work, grounded in a spiritual approach to NVC and a belief in communication as a powerful path toward healing, reconciliation and transformation. For decades, Aya has shared NVC worldwide via online classes and retreats, working with schools, universities, families, organizations, and social change communities. She has also consulted on preschool series for major media companies.
For more: www.reclaiminglifenvc.com
About Vérène Nicolas: Vérène is an NVC Certified Trainer and facilitator and has been engaged with NGL since the early stages. Currently Vérène is facilitating offerings such as NVC for Liberation courses, empowering others to become NGL ‘providers’’, building infrastructures for Convergent Facilitation and taking part in the strategic direction of NGL, in addition to engaging projects external to NGL.
About Lisa Rothman: Lisa has spent the last two decades learning, practicing and teaching hundreds of parents how to prevent and repair family conflicts. She’s shared the discoveries she’s made with people on six continents. She started doing this work because she made a commitment to not have kids until she had tools to do things differently than her (well intentioned) parents did. Her children are 17 and 20 and she has never put them in a time out or intentionally punished them.
About Paul Kahawatte: Paul is a highly experienced mediator, facilitator and trainer. He supports people in transforming conflict, collaborative decision making and in developing their systems and ways of working together. Paul works for Navigate, and independently, focusing on supporting groups and movements that are trying to bring about a world that works for all. He has also worked as a community mediator, and is increasingly engaged in the area of radically collaborative and participatory democracy.
About Roni Wiener: Roni is a nonviolent systemic change facilitator focused on practical pathways toward decisions that care for all life. They co-create community learning spaces where people explore and apply collaborative leadership, nonviolent activism, and integrative decisions. They also offer group facilitation, coaching, and systems design as part of the Integration Station collective. Roni loves to create visuals and games that help people change habits and learn new skills.
About Julia Sherbakov: Julia is a recovering corporate manager, now holding spaces for reckoning and healing in organizations. She facilitates groups with Convergent Facilitation, supports their spiritual resilience via the Plum Village tradition, and explores money and complicity in her Impact Journey podcast.