Privacy Policy

Effective Date: 25-04-2025
Company: Nexby Travel Private Limited ("Nexby", "We", "Us", "Our")
Registered Address: B-128, SECTOR 2, Noida, Gautam Buddha Nagar-201301, Uttar Pradesh, India

Why Sign-In is Required

Nexby is designed to deliver personalized travel experiences. We ask users to log in so we can:

• Show relevant places based on region, interests, and preferences

• Ensure that all feedback and reviews are from verified users

• Store booking and preference history securely

• Enable password recovery using email or connected login account
  
  We never collect unnecessary personal data or share your details with advertisers.

1. Introduction

We at Nexby are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our mobile application ("App") and website ("Platform").

By using Nexby, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We collect the following types of information:

• Personal Information: Name, email address, mobile number, address, payment information, and any ID proofs voluntarily submitted.

• Account Information: Username, password, booking history, preferences.

• Device Information: IP address, device ID, browser type, operating system.

• Location Data: If you enable location services, we may collect real-time location information.

• Usage Data: Information about how you interact with the App/Platform (pages viewed, actions taken, etc.).

3. How We Use Your Information

We use the information collected to:

• Provide, personalize, and improve our services

• Process payments and bookings

• Communicate with you about your account, bookings, updates, and promotional offers

• Ensure security and prevent fraud

• Comply with legal obligations

4. Sharing of Information

We may share your information with:

• Service Providers: To fulfil your bookings and provide services.

• Payment Gateways: For processing payments securely.

• Third-party Vendors: For operational, analytical, or marketing purposes.

• Legal Authorities: If required by law, regulation, legal process, or enforceable governmental request.

• By using Nexby, you consent to your information being shared with third-party providers and financial institutions for service fulfilment, booking verification, and payment processing. 

We do not sell or rent your personal information to third parties for their marketing purposes without your consent.

5. Data Security

We employ industry-standard physical, technical, and administrative security measures to safeguard your information. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

• We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy.

• Upon request, we may delete or anonymize your personal data unless legally required to retain it.

7. Cookies and Tracking Technologies

• We use cookies and similar technologies to enhance user experience and analyze usage.

• You can modify your browser settings to refuse cookies, but it may affect some functionalities.

8. Your Rights

You have the right to:

• Access the personal data we hold about you

• Correct inaccuracies

• Withdraw consent for marketing communications

• Request account/data deletion

To exercise any of these rights, contact us at Support@nexbytravel.com.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect data from children. If you believe a child has provided us personal information, please contact us immediately.

10. Third-Party Links

Our App/Platform may contain links to external websites. We are not responsible for the privacy practices of third-party sites.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective upon posting on the Platform. Continued use constitutes acceptance of the updated Policy.

12. Security 

While we use encryption and secure infrastructure, no method is 100% secure. Users share data at their own risk. 

13. Contact Us

For any questions or concerns regarding your privacy, you may contact:

Nexby Travel Private Limited
Email: Support@nexbytravel.com
Phone: +91 9211409849