Building on last year’s sold-out inaugural event, we’re back to connect, inspire, and empower the leaders shaping New England’s tennis community. The Facility Owners & Operators Summit is designed to help you learn from national experts and peers, share actionable ideas, and tackle the industry’s biggest challenges. From workforce recruitment and retention to innovative programming and facility growth.
Event Location and Time:
Friday, November 6th, 2026
11am - 5pm
Sheraton Boston Needham Hotel: 100 Cabot St, Needham, MA
Registration Now Open: Register for the Annual Summit
AGENDA
Kick off the day and get orgiented with the space.
Grab lunch and meet the people at your table.
Megan Moulton-Levy, Senior Director, Venue Optimization
Running a great tennis facility means running a business, too. Megan will give owners and operators a wide-ranging look at what it takes to build a thriving venue, touching on programming, operations, staffing, finances, and growth. Built-in collaboration time lets you compare notes with peers and leave with ideas you can use right away.
Jim Stockwell, Strategic Manager, Senior Partnerships, USTA
A quick, high-level follow-up to Megan’s session. Jim works closely with her and will pull out the key takeaways and point you to USTA resources and next steps for putting them to work at your facility.
Alex Skinner, Director of Tennis, Spark Fitness and Tennis Club, Co-founder of clubcloud
From automating member communications and reminders to smarter court and program scheduling, AI is already changing how clubs run. We’ll cut through the buzzwords and show practical ways operators can put it to work today.
Iosua Malaki, Vice President, Programming & Operations, JTCC
We’re in the people business, and a strong culture is one of the biggest drivers of retention. We’ll dig into what it takes to build a club environment where both members and employees genuinely want to be.
Aileen Dias, Account Executive, CourtReserve
A brief introduction to CourtReserve, setting up their afternoon breakout on the Economics of a Healthy Facility.
Track A: Economics of a Healthy Facility
What do top-performing clubs actually track, and how are they managing rising costs? We'll unpack the KPIs owners watch daily through annually (utilization, payroll, retention) and real strategies for handling climbing payroll, utility, and maintenance costs.
Stephan Woods, Club Owner and Manager, Apex Racket and Fitness
Dale Evans, Director of Tennis Operations, USTA National Tennis Center
Aileen Dias, Account Executive, CourtReserve
Track B: Recruiting & Retaining Great Coaches (moderated discussion)
In one of the toughest labor markets ever, finding great coaches and staff is only half the battle; keeping them is just as critical. We'll dig into what's working for clubs on both fronts: attracting top talent and building the kind of environment that makes them stay.
Seth Meyer, Director of Tennis, MidCoast; League Coordinator, USTA New England (Maine)
Track A: Funding Your Facility's Future
Deferred maintenance doesn't wait: roofs, HVAC, and renovations add up fast. We'll cover the financing options, grants, and USTA resources clubs are using to fund capital projects, plus creative approaches other owners are taking.
Toni Wiley, CEO, Sportsmen's Tennis & Enrichment Center; 2nd Vice President, USTA New England
Marcus Lewis, Founder, Owner & President, Marcus Lewis Tennis Center
Adam Molda, President & CEO, Spark Fitness and Tennis Club; President, USTA NE Board of Directors
Track B: Passing the Torch: Ownership Transitions & the Future of Tennis Facilities
Succession planning isn't just about who takes over ownership someday. It's also about what happens when you lose a Director of Tennis, GM, or key coach, often with little warning. We'll cover both: planning for ownership transitions and building resilience around your most critical staff roles.
Bud Schultz, Owner, Cohasset Tennis Club; Delegate-at-Large, USTA NE Board of Directors
Natalia Pedroza, Senior Director, Learning & Leadership, USTA
Continue the conversations over refreshments with fellow owners, operators, and USTA leaders.
WHO SHOULD JOIN
FUTURE VIRTUAL EVENTS & RESOURCES
NOVEMBER 17 - 11AM USTA's Facility Funding & Tennis Venue Services Webinar
Register Here!
NOVEMBER 17 - 12PM - 2PM
KK&W Workshop: Leadership, Governance & Club Culture
Register Here!
NOVEMBER 19 - 2PM
Level Up Your Game: Mastering the USTA Grassroots Coaching Pathway
Register Here!
NEW RESOURCE
USTA Coaching Job Board Available for Employers
Post Your Jobs Here
November 13, 2027
Coaches Forum
Sportsmen's Tennis & Enrichment Center
Learn More Here!
APRIL 9 - 11, 2027
RacquetX
Fort Lauderdale, FL
Learn More Here!
Questions? Looking to be an official partner or sponsor? Email facilities@newengland.usta.com