Last updated: August 8, 2025
Neuko Sdn Bhd (“we,” “us,” or “our”) operates the Felda eNota Hantaran mobile application (the “App”). This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal information when you use our App.
1. Information We Collect
We collect certain information to provide and improve our services. The types of information we may collect include:
Precise Location Information: We may collect your precise location data to enable specific features within the App. This information is used solely to provide the intended functionality and is not used for tracking purposes. You can control the App's access to your location through your device settings.
Personal Information: We may collect personal information that you voluntarily provide to us, such as your name, email address, and phone number. This information is used for app functionality, such as creating and managing your e-nota hantaran.
Device Information: We may collect device-specific information, such as your device ID. This information is used for app functionality, such as push notifications and ensuring the security of your account.
2. How We Use Your Information
We use the collected information for the following purposes:
To provide, maintain, and improve the App's functionality.
To enable and personalize your experience within the App.
To communicate with you regarding your account or app updates.
To troubleshoot and resolve technical issues.
To ensure the security and integrity of the App.
3. Disclosure of Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties. Your information is not shared with any third-party service providers, advertisers, or other companies. All data is processed and stored by Neuko Sdn Bhd.
4. Data Security
We are committed to protecting the security of your information. We implement a variety of security measures to maintain the safety of your personal data when you use the App. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
5. Your Choices
You have control over your information.
Location Services: You can enable or disable location services for the App at any time through your device settings.
Personal Information: You can update or delete your personal information within the App's settings.
6. Children's Privacy
Our App is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete that information from our servers.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at care@neuko.io