Last Updated: October 3, 2025
This Privacy Policy and Legal Disclaimer (“Policy”) explains how Neon Apps (“we,” “our,” or “us”) collects, uses, and shares personal information from users of our mobile applications, websites, and related services (collectively, the “Service”).
This Policy applies globally. By using the Service, you agree to this Policy and acknowledge the disclaimers and limitations described herein.
The Service may provide telecommunications-related features, including SMS messaging and voice calling, through third-party providers.
This Policy applies to users worldwide.
We collect minimal personal information directly from you, including:
Email address (for account creation, login, and support)
Payment information if you make purchases
Payments are processed by Apple App Store, Google Play, or third-party payment processors (e.g., Stripe, PayPal).
We do not store payment card details.
We may use trusted third-party providers for:
Telecom-related metadata processing (e.g., phone numbers involved in calls/messages, SMS logs, call durations, routing data)
Analytics and crash reporting (e.g., Firebase, Amplitude, or similar SDKs)
Device information (e.g., IP address, operating system type, crash logs, performance metrics)
We do not require ID verification, biometric data, or government ID uploads.
We use collected information to:
Provide and maintain the Service
Process payments and manage subscriptions
Respond to support requests
Analyze and improve Service performance
Comply with legal obligations, including responding to lawful governmental or court requests
We do not sell user data or use it for advertising purposes.
We may share data with:
Service providers (e.g., telecom providers, payment processors, analytics platforms, hosting providers)
Government or law enforcement authorities if legally required
Parties involved in business transfers (e.g., mergers, acquisitions)
We do not sell or rent personal information to third parties.
For users in the EU/UK, processing is based on:
Contractual necessity (to provide the Service)
Legal obligations
Legitimate interests (to improve and secure the Service)
Consent (where applicable)
Depending on your jurisdiction, you may have the right to:
Access your personal data
Correct or delete your data
Withdraw consent
Request data portability
Object to certain processing activities
To exercise your rights, contact:
support@neonapps.co
We implement reasonable technical and organizational safeguards. However, no system is completely secure.
We cannot guarantee protection against unauthorized access, cyberattacks, or external threats. By using the Service, you acknowledge and accept these risks.
The Service is not directed to children under 13 (or under 16 where required by law).
We do not knowingly collect personal data from minors.
Parents or guardians may contact us for deletion requests.
We may transfer data to servers and service providers located in the United States or other jurisdictions. These regions may not provide the same level of data protection as your home country.
To the fullest extent permitted by law:
We disclaim all warranties, express or implied, relating to the Service.
We are not liable for direct, indirect, incidental, or consequential damages arising from your use of the Service.
Our total liability is limited to the amount paid for the Service in the twelve (12) months preceding the claim.
This Policy shall be governed by and interpreted in accordance with applicable laws.
Any disputes arising out of or relating to the Service may be resolved through binding arbitration, where permitted by law.
Users waive the right to class actions and jury trials where legally enforceable.
As required by certain U.S. state privacy laws (including the California Consumer Privacy Act), we disclose that:
We do not sell personal information for advertising or marketing purposes.
However, we may share limited personal information with service providers and legal authorities as required to operate the Service or comply with legal obligations.
Such sharing may, under certain laws, be defined as “sale” or “sharing,” even if no monetary exchange occurs.
We will never voluntarily sell sensitive personal data.
Disclosure of personal data to third parties occurs only:
To operate the Service through trusted providers; or
If required by law, regulation, subpoena, court order, or lawful governmental request.
By using the Service, you acknowledge that we may be legally compelled to disclose certain information and agree that we shall not be liable for such disclosures when made in good faith compliance with legal obligations.
We may update this Policy at any time. Updated versions will include a revised “Last Updated” date.
Continued use of the Service after updates constitutes acceptance of the revised Policy.
If you have any questions or requests regarding this Policy, please contact:
Neon Apps
Email: support@neonapps.co