The Wonders of DoorDash
posted 11/23/21 by Samuel Tverskoy
What is DoorDash? DoorDash is an online food delivery service that lets customers order food and drinks from restaurants in the area; drivers select when and where their next job is, and restaurants get more business. The company has a net worth of $83.12B as of November 12, 2021 and develops technology to connect customers with merchants through an on-demand food delivery application.
You may ask, how does such a large app function? Well, DoorDash uses 74 technology products and services including HTML5 , Google Analytics , and jQuery as well as 98 technologies for its website. DoorDash has had to build a digital system that can meet the complex needs of three-sided markets, which is composed of Dashers (delivery), consumers, and merchants.
When you order from DoorDash, your food is delivered by a freelance worker, also called a Dasher, who doesn't belong to any single restaurant and is instead just picking up and dropping off orders from various places. As a Dasher, you download the app, choose blocks of time you are available to make deliveries in your area and then get assignments making deliveries on behalf of those local restaurants. To become a Dasher you must be at least 18 years old and have your own means of transportation.
Not every restaurant offers their entire menu on DoorDash, however — the restaurant gets to choose their online menu. Since they can't use the technology to manage their Doordash delivery drivers, any issues you have with delivery will likely need to be taken up with DoorDash, not the restaurant. The technology behind it allows the food to be completely supervised by the Dashers, while any mistakes they make are filed through Doordash.
Lastly, what do the consumers get? With DoorDash, customers have many options for pickup and delivery, making it easy to adjust the platform to fit their needs. They can manage orders through pickup and delivery through the Order Manager App, which can be downloaded onto an Android tablet or a tablet provided by DoorDash at your request. The technology that Doordash developed has created an incredible app for food delivery with potential to use for future applications.