FAQs

Questions and Answers

Classroom Attendance

Q: For Classroom Attendance, if a student goes to the wrong room and tried to tap in, what happens? Is there any notification of this to the teacher?

A: Yes. The teacher will see an error message at the top of their screen. It may say “card not found” or “voided card” which indicates the reader is working successfully and the card may not be setup or the student may be in the incorrect class. Check out this document regarding taking attendance in ScholarChip.

Q: On the USB readers is there a light to show that the student successfully tapped

A: No there are no lights on the USB Readers. However, the student's photo changes from grayscale to color on the ScholarChip screen. There is a light on the USB reader that indicated it is powered on.

Q: When a teacher/admin uses one of the tablets purchased from Scholar Chip to scan a student badge to check, is there a record in Scholar Chip of this check?

A: Yes and reporting is available.

Building Attendance:

Q: With Building Attendance/Classroom Attendance, when the student arrives with no badge, how does this work?

A: As students enter high school, IDs are read by tapping the card to the kiosk. As the card is read, the student’s photo will display on the screen indicating building attendance is taken. There will be some messages that display if there is an issue ("VOID" if a card is not valid, "Unknown Student" if the student is not in the system, and more). If

Q: What if students come to school without an ID Badge?

A: If a student does not have their ID Badge they can be manually entered by the Operator. To manually log a student’s attendance (high school) and issue a temporary ID, the operator will search for the student record by typing in last name or the Student ID into the search fields, hit Enter, and then double-click on the student’s name. If a student does not have his/her card (6-12), teachers will need to manually select the student in Scholar Chip for classroom attendance. There are reports available to determine students who are frequently "cardless".