Tech Support & Trouble Shooting

Troubleshooting suggestions:

• Turn your chromebook off and turn back on.

• Log off your Chromebook and log back in again

• Refresh the page

• If an application is not working correctly, Log off and restart the application.

• Clear your Cache: Instructions

If none of these resolve your tech problem, email your teacher. In the email, be specific about what the issue is:

1. What application are you using?

2. What is not working correctly?

3. What steps have you tried already?

4. What error message are you getting?

5. Take a screenshot and attach it or insert it in your email.