Since our founding in 2002, our company focus centers on the goal that
“we want to make it easy to do business with us.”
We know that transportation is a quickly moving industry and we must understand our customers’ needs and rapidly provide them with the best services that meet those needs. Here’s how we do it:
· On Time Service- We are proud to have a consistent on time delivery rate of 99%.
· Communication- When you call our office, you go directly to a person, not a complicated menu that usually ends in voice mail. Expect an answer to emails within minutes.
· Seamless Service- No matter what services your company needs, you will be assigned to one customer service representative that will serve you. One call, that’s all.
· Think Outside The Box- We constantly review your shipments for cheaper, more efficient methods. Just because we have done it one way for years, doesn’t always mean that is the best way.
· Accurate Quotes and Billing- We provide an accurate quote to you upon request, and we ensure that quote is honored and you are billed correctly for the service the first time around.
· True Partnership- We want to be a true partner with our customers. We want to understand your goals and we will help you meet them. We will always be a resource for our customers and provide dependable solutions.
Contact us at sales@nationaltruckload.com or call 606-528-0606 for a quote or more information.