📍Change / Booking Cancellation
Please notify us at least 6 hours in advance to avoid a charge of the reserved service.
For less than 6 hours notice of cancellation, full service fee will be charged.
Members benefit, your cancellation window will be 4 hours
📍Late arrival
In order to protect the interests of every customers and to maintain our service quality, following arrangement is implemented:
For late arrival within 10 minutes: service may be shortened. Full service fee applied.
For late arrival more than 10 minutes: service may be cancelled. Full service fee applied.
📍No Show
No shows of the scheduled booking may incur a full service charge of the reserved services without prior notice. Deposit will not be refunded.
📍Cancelling services upon arrival
After confirming your booking, service fee will be applied if there's cancellation of either one services upon arrival.
📍Health condition
You are suggested to contact us immediately If you are unwell on the appointment date. If you are found having fever or other symptoms, such as severe cough, etc. We apologise that we will not be able to provide you the pre-booked service on the day. Service fee(s) applied and deposit will not be refunded.
📍Loss or Damage
We regret that we cannot be held responsible for any loss or damage to personal items. Please keep all valuables within your direct sight.
Contact us for any inquiries.
NAIL ME reserves the right to amend the above content and any disputes.
LAST UPDATE：2024 SEP