Privacy Policy for KluckAI

Last Updated: December 15, 2024

Introduction

KluckAI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Shopify application (the "App"). Please read this Privacy Policy carefully.

By installing and using KluckAI, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not use the App.

Information We Collect

Information You Provide to Us

When you use KluckAI, we may collect the following information:

Store Information: Your Shopify store name, store URL, contact email, and account details necessary for app functionality.

Product Data: Product titles, descriptions, images, pricing, inventory details, and other product-related information from your Shopify store that you choose to enhance using our App.

Usage Preferences: Your settings, preferences, and customization choices within the App.

Information Automatically Collected

Usage Data: Information about how you interact with the App, including features used, buttons clicked, and time spent in the application.

Device and Browser Information: IP address, browser type, device type, operating system, and other technical information.

Cookies and Similar Technologies: We may use cookies and similar tracking technologies to monitor activity and store certain information to improve user experience.

How We Use Your Information

We use the collected information for the following purposes:

Service Delivery: To provide, operate, and maintain the App's core functionality, including generating AI-powered product descriptions and images.

Product Enhancement: To process your product data through our AI systems to generate enhanced descriptions, images, and page elements.

Service Improvement: To understand how users interact with the App and improve features, functionality, and user experience.

Communication: To send you technical notices, updates, security alerts, and support messages related to the App.

Analytics: To analyze usage patterns and trends to enhance the App's performance and develop new features.

Legal Compliance: To comply with applicable laws, regulations, legal processes, or enforceable governmental requests.

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers: We may share information with third-party service providers who assist us in operating the App, including AI processing services, cloud hosting providers, and analytics services. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

Shopify: As a Shopify app, we integrate with Shopify's platform and may share necessary information to enable app functionality within your store.

Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.

With Your Consent: We may share your information for any other purpose with your explicit consent.

Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest

• Regular security assessments and updates

• Access controls and authentication mechanisms

• Secure hosting infrastructure

However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your information for as long as necessary to provide the App's services and fulfill the purposes outlined in this Privacy Policy. When you uninstall the App, we will delete or anonymize your data within 30 days, unless we are required to retain it for legal, regulatory, or legitimate business purposes.

You may request deletion of your data at any time by contacting us at the email address provided below.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access: You may request access to the personal information we hold about you.

Correction: You may request that we correct inaccurate or incomplete information.

Deletion: You may request deletion of your personal information, subject to certain legal exceptions.

Opt-Out: You may opt out of receiving non-essential communications from us.

Data Portability: You may request a copy of your data in a structured, machine-readable format.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

Third-Party Services

Our App integrates with Shopify and may use third-party AI services to generate content. These third parties have their own privacy policies governing their collection and use of information. We encourage you to review their privacy policies:

• Shopify Privacy Policy: https://www.shopify.com/legal/privacy

• Any third-party AI service providers we utilize

We are not responsible for the privacy practices of these third parties.

Children's Privacy

KluckAI is intended for use by businesses and merchants who are at least 18 years of age or the age of majority in their jurisdiction. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using the App, you consent to the transfer of your information to these countries.

We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this policy.

We encourage you to review this Privacy Policy periodically. Your continued use of the App after changes are posted constitutes your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: nafey@kluck.ai
Website: https://kluck.ai

We will respond to your inquiry within a reasonable timeframe.

Shopify Merchants

For Shopify merchants, please note that Shopify's own Privacy Policy also applies to data collected through the Shopify platform. We recommend reviewing Shopify's Privacy Policy at https://www.shopify.com/legal/privacy.

By using KluckAI, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.