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✅ What kind of training is this?
✅ What kind of training is this?
This short, intensive course is for people in helping roles who want to be more effective - and feel less drained - when conversations get hard.
You’ll learn practical ways to shift how you listen, ask, and respond, so that people feel more clear, more confident, and more seen. The approach is active and reflective, grounded in real healthcare, community, and peer support settings.
It’s not about saying the right thing. It’s about how you show up.
✅ What skills do learners develop?
✅ What skills do learners develop?
This course helps clinicians and others in healthcare to build real-world communication skills that reduce stress and improve outcomes. Participants will learn to:
Create more trust and clarity in moments that matter
Ask questions that shift dynamics, without needing to fix everything
Stay present when emotions run high
Recognize when someone is ready to move forward, and how to support that
Use patients' language to uncover what really matters
Hold steady under pressure, even in tough conversations
These skills lead to stronger relationships, more confident patients, and less emotional drain on helping professionals.
Results and Early Impact
Results and Early Impact
Request Group Training
Request Group Training
This course is available for organizations, agencies, and networks that want to equip their teams with tools to reduce burnout, improve follow-through, and bring more clarity and connection to care.
We offer flexible delivery formats- live virtual cohorts, in-person intensives, or hybrid models - led by experienced facilitators.
Interested in Becoming a Trainer?
Interested in Becoming a Trainer?
If you lead learning, coach others, or support teams, the Train the Trainer path prepares you to bring this course to your organization or community.
Includes
Includes
Full participation in the course as a learner
Introduction to Clean Language foundations
Step-by-step support for delivering the curriculum
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(continued)
Practice teaching with observation and feedback
WhisperQuake Training Companion (your facilitation toolkit)
Certification as a WhisperQuake Trainer
Designed for:
Designed for:
Clinicians and allied health professionals
Public health staff
Peer coaches and Community Health Workers
Community educators
Nonprofit staff
Health coaches and counselors
📋 Unsnap The Advice Trap: Course details
📋 Unsnap The Advice Trap: Course details
This short, intensive course can be delivered either in person or online (with live Zoom or Teams calls), to cohorts of up to 16 people.
In person: one classroom day or two half days
Online: two half days or six two-hour sessions.
Sessions are highly engaging, with plenty of opportunities for discussion, practice, and real-life scenarios.
🔍 Unsnap The Advice Trap: As two half days
🔍 Unsnap The Advice Trap: As two half days
1. Beyond Active Listening: More Change, Less Stress
1. Beyond Active Listening: More Change, Less Stress
Discover blind spots in your current approach that might be causing you stress and limiting your impact
Learn an FBI-inspired technique that reveals what patients aren't telling you (and might not even know themselves)
Discover how doing less can create more change, even in 'difficult' conversations
Build confidence in power pausing, even when it feels uncomfortable
Learn to recognize and resist your 'helping triggers' - those moments when jumping in actually gets in the way
2. Lasting Change Under Pressure
2. Lasting Change Under Pressure
Build skills in helping patients think and speak more clearly about what they want - and what they're willing to actually do
Find out why timing matters even more than content when giving advice, and how to spot the moments when clients are truly ready to hear you
Practice switching smoothly from exploring to advising so that your insights land, stick - and lead to real change
Learn to adapt these approaches for different real-world situations while maintaining their power
Develop strategies for avoiding pushback and explaining your new approach to others
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