People-Prompting is our method for helping healthcare workers to adjust the way they connect with others so that they support better thinking, greater clarity and stronger follow-through, without adding stress.
It’s not 'training' in the traditional sense. It’s a carefully designed set of nudges, visuals, and supports that make new behaviours feel easy and obvious.
We use it to help teams adopt the WQ Way in real-world healthcare settings — in ways that respect their time, reduce friction, and actually stick.
Beginning the WQ Way
✔️ Protocols for everyday scenarios
🖼️ Visuals to print
🎥 Short explainer videos
📘 Optional context docs
🔄 Automated feedback
🤖 Always-on help bot
All of 'Starter' plus:
🕐 1-hour intro session
🧭 1-day live workshop
🤝 Light-touch team discussion guides
🛠️ Troubleshooting calls
🐣 Custom onboarding
🚀 Specific feedback
All of 'Influencer' plus:
🧩 Additional protocols for complex scenarios
👥 Small-group action-learning sessions
🛠️ Real-world scenario practice
🔄 Feedback loops
All of 'Skill-Builder' plus:
🏅 Champion-level capability sessions
🎯 Leadership prompts
📈 Full impact analysis
🌱 Support for internal champions
This distinctive way of being prompts clarity without prescribing direction. It includes a question set and stance, and is tailored for clinical and collaborative settings where people often feel the pressure to advise, fix, or solve.
This approach helps healthcare professionals and teams shift from telling to asking, and from assumption to exploration.
It’s not a script or protocol. It’s a relational stance. One that makes it easier to hear, easier to be heard — and easier to make change happen.
Healthcare workers have been using it for more than 20 years, but it's stayed under the radar because it's deceptively simple. Users report:
💭 Better thinking and follow-through from patients
🌤️ More trust and clarity in high-stakes moments
🛬 Advice that lands when people are ready to hear it
🚀 Less emotional labor, more meaning in everyday work.
It’s about changing how you show up so that people feel safe, seen, and ready to move forward.
We work with care organisations and health-adjacent teams who are already committed to people-centred care — but are ready to adopt a more effective approach to everyday conversations.
For example:
Planetree model health organisations
Visiting nursing agencies
Agencies supporting death doulas
Diabetes and other specialist organisations
Health staffing providers
Community health teams
Home-based care & palliative networks
"This is simply the right thing to do because it means we're working in a personalised way. We get quicker, save money, improve people's quality of life, and people are more empowered."
Kath Rooksby, Senior Manager, NHS England Southwest
"This is going to be a big part of what saves the NHS, financially as well as morally. And, conversations happen a lot quicker!"
Dr Hesham Abdalla, Senior Director of Quality, Dubai