Terms & Conditions

These are terms and conditions that apply when you buy from us online. When you buy from us, you agree to and accept all our terms and conditions. You also agree that KNGBH may send invoices to you electronically.

  1. Goods and Pricing

1.1 All goods displayed on our website are subject to availability. If any goods you ordered are not immediately available or are not available at all, we will let you know as soon as possible. Goods are only available for delivery in Cape Town.

1.2 The stated prices on our website are in South African Rand and are only valid and effective in South Africa.

1.3 Your transaction will only be completed and you will become the owner of the goods:

  • 1.3.1 once we receive payment from you, and

  • 1.3.2 when the goods that you have ordered have been delivered to you or when you have collected the goods.

Once this happens, the transaction is complete and you assume all risk and full responsibility for the goods.

  1. Delivery

We will charge a delivery fee for every order you place, which will be billed at checkout. The delivery fee is the same for all Cape town residents. We will arrange delivery to the delivery address that you have provided to us. We deliver between 10h00 and 17h00 on weekdays (excluding public holidays). On delivery of your order, you will receive a delivery note.

1.2.1 If you are unable to accept the goods yourself, please ensure that your authorized representative is available at the delivery address. If anyone other than you accepts the delivery of the goods at the delivery address they are presumed to be authorized to accept the goods on your behalf. On delivery, we will require that you or your authorized representative sign for the goods, write down your or their name.

  1. Privacy Policy

We value your privacy. We may have asked you to provide your personal information, such as your name, identity number, telephone number and email address. Your personal information will be treated as confidential and will not be shared with anyone.

  1. Allergy Disclaimer

All products are produced in a home kitchen not subject to public health inspection that may also process common food allergens. Common food allergens that may be found in the kitchen include eggs, dairy and wheat. Soy may be present, as it may be found within an ingredient used, such as sprinkles. As such, cross-contamination of these ingredients may occur. While the baked goods do not contain peanuts or tree nuts, please note that, upon request, we may use coloured candy melts for decorating purposes only. Coloured candy melts may be processed on a line with peanuts. Should you have an allergy concern, please contact us at info@kwanoxologbh@gmail.com to check on any ingredient that may be used in your baked goods.