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you're not alone!

You're going to run into questions in this course. That's expected; we are learning A LOT together in this course! I want to make sure you know that I am here to support you as work through the course and work on building your online course. Below you'll find the different ways that you'll be able to contact me, and how I'm planning to contact you. Please don't hesitate to reach out for help if you need it!

How to contact me

Virtual Office Hours

Virtual Office Hours will be held weekly via Zoom on most Tuesdays and Wednesdays 2pm-3pm. You can see the office hours schedule on our Course Schedule. Office Hours are a drop-in opportunity for you to get your questions answered, get help with their coursework, and/or check-in with your colleagues and I and hear about what we're are all learning.

Q&A Forums

You can also post general questions and comments in the 'Questions or Comments About Unit X?' discussion forums that are available at the end of each unit. This is a great way to get a variety of answers to the things you're wondering about, from me and your colleagues. I do my best to check our Q&A forums 3 times throughout the week, so you should see a response from me within 2 days.

Conversations (Inbox)

If you'd like to contact me privately, you can use the Conversations tool within Canvas, by clicking on the Inbox button on the left. I do my best to respond to Inbox messages within 24 hours during the week. I'll respond to messages over the weekend on Mondays.

Email (hughesa@smccd.edu)

I prefer that you use the Canvas inbox to message me privately, so that I can keep track of your messages and so that you can get some experience using the Inbox tool in this course. But if you ever need to just send me an email, that works too! I do my best to respond to emails within 24 hours during the week. I'll respond to messages over the weekend on Mondays.

How I will contact you

Weekly Canvas Announcements

These will outline our due dates, share course updates and new or interesting information I've found that I think you might find helpful. I'll also highlight your wonderful ideas, suggestions and work in these announcements as well.

Feedback on Discussions & Activities

I try to give feedback on all of your work in the week after it was due. If you submit something late, I might not get back to it for two weeks, but I do my best to go back and catch late submissions. If you submitted something over a week ago and you haven't gotten feedback on it, feel free to send my an Inbox message to check in. Also, please don't hesitate to let me know if you have any questions on the feedback I've given you. I'm happy to clarify my feedback whenever you need me to!

Weekly Discussions

I will be reading all of your graded discussion posts and I do my best to respond to each of your initial posts at least. I'll also send out summaries of our discussions every few weeks, so we can keep track of all of the wonderful things we share and discover together there.

Gentle Nudges

If you happen to fall behind in the course, you might get a check-in message from me, seeing if there's anything I can do to help you continue in the course. Keep an eye out for these and if you do need any help, don't hesitate to let me know!

I look forward to hearing from you, and learning with you during this course!

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