FREQUENTLY ASKED QUESTIONS (FAQ)

Schedules change - we understand! Simply complete our class reservation cancellation form, and we'll take care of the rest. We hope that you'll join us for another course in the future. 

Please note: many courses have additional dates throughout the year, and there are many other available courses that you may be interested in. Take advantage of other training opportunities that may fit into your schedule!

Upon registration for a course, all Continuing Education students will be issued a student account/email address and have access to:

• Microsoft 365 Applications (Free of charge)

• The myPittCC portal (home for our college's forms, applications, policies, and other helpful and important information)

• Self-Service (access to unofficial transcripts, and more)

You can view a helpful account guide here, and a guide for printing unofficial transcripts here.

With the exception of a few courses for which we are required to keep records, we do not keep or provide additional copies of certificates once the course completion date has passed. However, you can obtain a copy of your unofficial student transcript free of cost. 

Self-Service Transcripts: Locating and accessing your unofficial transcript is easy when using the Pitt Community College student self-service portal! Go to the Pitt Community College Self-Service Portal, and through the left-hand navigation pane, select "Academics". In the drop-down menu, navigate to "Unofficial Transcript". From there, select the transcript you need to view. For Continuing Education Law Enforcement Training courses, you would need to select the "Continuing Ed Transcript". If you have not been issued a Pitt Community College student email address, please contact our HelpDesk. They can be reached by phone at (252) 493-4787 or by email at helpdesk@email.pittcc.edu.

You can also view a helpful account guide here, and a guide for printing unofficial transcripts here.

Crisis Intervention Certificates: For information and requests regarding Crisis Intervention course certificates, contact:

Hannah Rawls, MSA, Training Coordinator

Trillium Health Resources - Pitt, Edgecombe, Nash, and Greene

Hannah.Rawls@trilliumnc.org,  1-866-998-2597

For Police Law Institute (PLI), Field Training Officer (FTO), and all SMI-related certificates, visit the Acadis Portal.

Locating and accessing your unofficial transcript is easy when using the Pitt Community College student self-service portal! Go to the Pitt Community College Self-Service Portal, and through the left-hand navigation pane, select "Academics". In the drop-down menu, navigate to "Unofficial Transcript". From there, select the transcript you need to view. For Continuing Education Law Enforcement Training courses, you would need to select the Continuing Ed Transcript

If you have not been issued a Pitt Community College student email address, please contact our HelpDesk. They can be reached by phone at (252) 493-4787 or by email at helpdesk@email.pittcc.edu.

You can view a helpful account guide here, and a guide for printing unofficial transcripts here.

Please check the location listed for your course carefully. Our primary course locations are the Law Enforcement Training facility and the Pitt Community College Firing Range; however, we hold courses in other locations on and off campus. If you're unsure, contact us.

Life changes happen. Whether you've changed agencies, gotten married, or simply moved, please let us know as soon as possible. You can provide any updates to your contact or agency information directly to our office via email or phone. Our front desk can be reached at (252) 493-7238.

Moodle courses are set to open to all registered users on the first day of class. If, for some reason, you do not see your course in "My Courses", please utilize the contact form. 

Note: Occasionally, the filters located at the top will prevent a course from displaying if you did a previous course search and did not clear those search parameters. Please make sure that you have the correct year and that all other filters are cleared. 

This section is subject to change as our department navigates updates to our online learning platform.

We HIGHLY recommend staying on top of updating your information as quickly as possible after changes occur. This includes your personal contact information (including name changes) and any required agency-related information. If you do not have the ability to reset your password, please complete and submit a request using the contact form.