FAQ's

1.Can I bring food into the zoo?

Response:
We ask that visitors do not bring outside food or drinks to the zoo, with the exception of baby food or dietary restrictions. There are multiple food vendors inside the zoo offering a variety of snacks and meals.

2. Is the zoo wheelchair accessible?

Response:
Yes, the zoo is fully wheelchair accessible, including paths, exhibits, and restroom facilities. Wheelchairs are available for rent at no charge at the Guest Services desk on a first-come, first-served basis.

3. Are pets allowed in the zoo?

Response:
For the safety of the animals and other visitors, pets are not allowed in the zoo. However, service animals are welcome.

4. Can I feed the animals?

Response:
For the safety and health of the animals, feeding them is generally not allowed. However, we do offer special feeding sessions or experiences for certain animals, which can be booked in advance. Please check with the zoo's schedule for availability.

5. What should I do if I lose something at the zoo?

Response:
If you’ve lost an item, please visit our Lost and Found at the Guest Services desk. You can also contact us through our website or call the zoo during business hours, and we will assist you in locating the item.

6. Is there parking available at the zoo?

Response:
Yes, we have a large parking lot available for visitors. There are designated spots for disabled parking close to the entrance. Parking is free for zoo members and for all other visitors, parking is available at a small daily fee.