Policies

📆 UPDATED: 09/25/2025 📆

🎵 Musicolor.nyc Policies

Simple. Clear. Respectful. Fun.

🚨 Safety First

• Respect Matters: All students are expected to be kind and respectful to their teachers, classmates, instruments—and themselves!

• Grown-Ups Required: An adult must be home during all lessons. Lessons should happen in a common area like the living room—not in bedrooms. Teachers are never permitted in a child’s bedroom.

💰 Tuition & Payments

• Monthly Payments: Tuition is due at the start of each month. We accept checks, credit cards, and online transfers.

• Late Payments: If payment is more than 2 weeks late, a 10% late fee will be added. It grows by 5% every two weeks until it’s paid. After 2 months with no payment, lessons may be paused.

• Stopping Lessons: Let us know at least 15 days before the next billing cycle (the 1st of each month) if you're planning to stop. If you leave mid-month, we’ll refund the unused portion (minus any admin, registration, or credit card fees).

• Refunds: Materials fees, Deposits and trial lessons are non-refundable. Approved refunds are processed within 7–10 business days.

📅 Scheduling & Missed Lessons

Makeup Policy

• There are NO official makeups.

• Our teachers will always do their best to reschedule when possible, but makeup lessons are not guaranteed and depend on teacher availability.

• Makeups are considered a courtesy, not an entitlement. Families should not expect unlimited rescheduling options.

• If a makeup is offered, it must be completed within 30 days of the missed lesson. After that, the opportunity expires.

• Cancellations with less than 24 hours’ notice are not eligible for makeup lessons (per our cancellation policy).

• If a teacher cancels, a guaranteed makeup or substitute will be arranged.

Parent Tuition & Policies 

Lesson & Monthly Cancellation Policy

• Single Lessons

  • Lessons canceled with less than 24 hours’ notice are charged in full. Your teacher has set aside this time exclusively for your child. Makeups may be offered at our discretion, but they are not guaranteed.

• Full Month Cancellations

  • If you withdraw before the first lesson of the month and provide at least 7 days’ notice, tuition will be refunded (minus any registration or admin fees).

  • If you withdraw with less than 7 days’ notice before the first lesson, one lesson’s fee will be retained to compensate the teacher for reserving that slot.

  • If you withdraw after the month has begun, you are responsible for the full month’s tuition.

📷 Photos & Video

• Smile for the Camera: We sometimes take lesson videos or photos to help with practice, share progress, or feature in our materials and promotions.
  
  

• Consent Reminder: By enrolling, you agree that we may use your child’s image, voice, and first name for educational and promotional purposes—online and offline—forever, everywhere.
  
  👉 Don’t want your child included? Just let us know and we’ll opt you out!
  
  

Spotify 🎶

Listening is an important (and fun) part of learning music. Just like learning to draw is learning to see, learning to play is learning to listen. By absorbing the greatness of hundreds of years of music, we can give our children an experiential database of wonder.

🎵 Here’s a continually updated Spotify Playlist

Songs For My Students

🎶 And this one is for younger kids:

Early Childhood Music - This Playlist Sets Your Child For Success