PRIVACY POLICY

We protect your information by continuously reviewing our physical and electronic protection processes, we share our privacy notice in compliance with the Federal Law on Protection of Personal Data Held by Private Parties (the "Law"), published in the Official Gazette of the Federation on July 5, 2010.

This privacy notice is available for consultation on our website: http://mtydigitalhub.com/termsandconditions, and you can access the content of the Law through the Federal Government portals, through the government secretariat.

At any time you may limit the use or disclosure of your personal data by exercising the rights of access, rectification, cancellation or opposition that the Law provides by submitting your request in writing in point called the address of Monterrey Digital Hub, S. de R.L. de C.V., or at any branch of Monterrey Digital Hub. In accordance with the Law, it will be understood that you as the owner tacitly consent to the processing of your personal data in accordance with the provisions of this privacy notice, when having made available to you, you do not express your opposition, and it will be understood that you expressly consent when your will is manifested verbally, in writing, by electronic, optical or any other technology, or by unequivocal signs.

1. IDENTITY:

Monterrey Digital Hub, S. de R.L. de C.V. (“Monterrey Digital Hub”), is responsible for the use and protection of your personal data, and in this regard informs you of the following:

2. ADDRESS:

For the purposes of this privacy notice, Monterrey Digital Hub indicates its address at 333 Blvd. Gustavo Diaz Ordaz, Lote 2, Zona Industrial, 66210 San Pedro Garza García, N.L., Mexico.

3. PRINCIPLE OF INFORMATION:

We inform you that the data that we possess, collect or will collect from you, will be the personal data that you voluntarily provide us, either personally or directly by any electronic, optical, sound, visual means, or through of any other necessary technology, mainly for the proper performance of operations and provision of services in accordance with the Law and our bylaws, as well as for the creation of a directory that will include information such as your name, the name of the company in which you work, your position in said company, a link to your LinkedIn profile or other social networks, your photograph and any other information that you provide us with the purpose of including in said directory, which will be made public through the internet and It can be accessed at the following link mtydigitalhub.com/connect/community (the “Directory”). It is your decision to include sensitive personal data in the information you provide us to publish in the Directory.

Likewise, we could obtain or receive personal data of which you are the owner, through third parties and / or other sources permitted by law.

In addition to the aforementioned personal data to be included in the Directory, the personal data collected or that we collect from you, will include the following:

• Identification and contact data: full name, age; genre; home; private phone and email; autograph signature; current job; work phone number and email, credit card number, username, password, RFC, names of relatives, work contacts and their addresses.

4. PURPOSES OF THE PROCESSING OF PERSONAL DATA:

The personal data that we collect from you will be used for the following purposes that are necessary for the service you request: To operate and administer the services that you request or contract with us, as well as attend any request, claim or in general any communication with you regarding said services.

Additionally, we will use your personal information for the following purposes that are not necessary for the requested service, but that are complementary to said services and / or allow and facilitate us to provide you with better care:

• The creation of the Directory.

• The distribution of a newsletter related to the services provided by Monterrey Digital Hub.

• Conducting surveys, requesting information and interactivity with the webpage.

• Promoting products, services, additional benefits, discounts, promotions, bonuses, market surveys, sweepstakes and advertising in general, all offered by or related to national officials or third parties or foreigners with anyone who of those responsible alliances business

• To the requirements of any competent authority.

• Any complementary or auxiliary activity necessary to carry out the above purposes.

• Carrying out inquiries, investigations and reviews in relation to any complaint or claim.

• Contacting you to discuss any issue related to your personal data or with this privacy notice.

In case you do not want your personal data to be processed for these additional purposes, you can present a letter from this moment at the address of Monterrey Digital Hub or, where appropriate, at any branch of Monterrey Digital Hub. Request the corresponding format from your executive.

The refusal to use your personal data for these purposes may not be a reason for us to deny the services and products that you request or contract with us.

The processing of personal data will be limited:

• To different purposes that are compatible or analogous to those established in this privacy notice, without requiring the consent of the owner again, if applicable.

• To fulfill the purposes set forth in this privacy notice; and

the processing of personal data which will be necessary, appropriate and relevant in relation to the purposes set in this privacy notice and with different purposes that are compatible.

5. DATA TRANSFER:

Any of those responsible could carry out transfers of personal data in favor of:

• Third parties that support us in the operation and administration of the services that you request or contract with us.

• Third parties that operate together with any of those responsible for any software and any computer infrastructure that serves as a platform for the performance of operations and services.

• Loyalty program administrators.

• Business partners for the purpose of such partners managing and operating ancillary services.

• Companies that operate jointly with each company responsible for a product or service.

• Third parties that operate together with any of those responsible for any software and any computer infrastructure that serves as a platform for the performance of operations and services.

• Professionals, advisers or external consultants, for the purpose of managing operations, services and other acts that each person in charge may perform according to the law, as well as for the defense of the interests of any person in charge of any legal controversy that arise as a result of said services, such as collection agencies or external, legal and accounting auditors.

• To the insurer, your case, to carry out the corresponding procedures for the insurance intervention.

• To your bank, where appropriate, to charge for our services by credit card.

These third parties will have access to your information to the extent that it is reasonably necessary to carry out the functions described above and they are obliged not to disclose it or use it for other purposes. We are committed to ensuring that all legal protection principles regarding the transfer of your personal data are complied with and we express our commitment to ensure that this privacy notice is respected at all times, by us and by our business partners.

For this, user accounts are managed, customer information is stored on the server with controlled access, the use of memories or CDs to transfer information is not allowed, access to support areas is restricted, staff is aware that The client's data is very important for which they sign a confidentiality agreement.

By virtue of this privacy notice, the owner accepts the transfer of their data, with the understanding that: each person in charge intends to transfer the personal data to national or foreign third parties, other than the person in charge, to whom said person in charge will communicate this privacy notice and the purposes to which the owner subjected its treatment; and the third party receiver, will assume the same obligations that correspond to the person in charge that transferred the data, reason why the treatment of the data will be done in accordance with what was agreed in this privacy notice.

In accordance with the Law, national or international data transfers may be carried out without the consent of the owner, among other cases, provided that the transfer: is made to holding companies, subsidiaries or affiliates under the common control of the person responsible for treat, or a parent company or any company of the same group of the person in charge that operates under the same internal processes and policies; is necessary by virtue of a contract entered into or to be entered into in the interest of the owner, the person responsible and a third party; and is necessary for the maintenance or fulfillment of a legal relationship between the person responsible and the owner.

6. DEPARTMENT OF PERSONAL DATA:

Those responsible designate the department of personal data and the branch network, where appropriate, Monterrey Digital Hub to attend and process the requests of the holders for the exercise of the ARCO rights referred to the Law (access, rectification, cancellation and opposition, as well as limitation on the use or disclosure of data and revocation of consent).

7. MEANS TO EXERCISE THE RIGHTS OF ACCESS, RECTIFICATION, CANCELLATION AND OPPOSITION (ARCO):

You have the right to know what personal data we have about you, what we use them for and the conditions of use that we give them (Access). Likewise, it is your right to request the correction of your personal information if it is outdated, inaccurate or incomplete (Rectification); that we delete it from our records or databases when it considers that it is not being used in accordance with the principles, duties and obligations provided for in the regulations (Cancellation); as well as oppose the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights.

To know the procedure and requirements for the exercise of ARCO rights, you can contact our Department of Personal Data, which will process the requests for the exercise of these rights, and will answer any questions you may have regarding the treatment of your information.

The contact details of the Department of Personal Data are the following: Address: 333 Blvd. Gustavo Diaz Ordaz, Lote 2, Zona Industrial, 66210 San Pedro Garza García, N.L., Mexico, Telephone: +52 (81) 8262 6300, Business hours from 8:30 am to 6:00 pm (CST), Monday to Friday, Email: hola@mtydigitalhub.com

Subject to the provisions of the Law, as of January 6, 2012, the owner by himself or through a duly accredited legal representative may exercise their rights of access, rectification, cancellation and opposition, formulating the respective request in writing, if applicable. , through the Monterrey Digital Hub branch network. The exercise of any of them is not a prerequisite nor does it prevent the exercise of another.

You can revoke the consent that, in your case, you have given us for the processing of your personal data. However, it is important that you bear in mind that not in all cases we will be able to respond to your request or terminate the use immediately, since it is possible that due to some legal obligation we will need to continue treating your personal data. Likewise, you should consider that for certain purposes, the revocation of your consent will imply that we cannot continue to provide the service you requested, or the conclusion of your relationship with us.

8. OPTIONS AND MEANS TO EXERCISE THE RIGHTS TO LIMIT THE USE OR DISCLOSURE OF DATA AND MECHANISMS AND PROCEDURES TO REVOKE CONSENT:

You may also at any time: choose to limit the use or disclosure of your personal data; or revoke your consent to process your personal data, with the understanding that all processing of personal data will be subject to the consent of its owner, except for the exceptions provided by law.

In order for you to limit the use and disclosure of your personal information, we offer you the following means:

• Your registration in the Public Registry to Avoid Advertising, which is in charge of the Federal Consumer Protection Office, so that your personal data is not used to receive advertising or promotions from real estate companies or services.

• For more information about this registry, you can consult the PROFECO Internet portal, or you can contact it directly.

• Your registration in the exclusion list "Exclusion List", so that your personal data is not processed for marketing, advertising or commercial prospecting purposes by us. For more information, call the telephone number: +52 (81) 8262 6300 or send an email to the following address: hola@mtydigitalhub.com

PROCEDURE AND MEANS BY WHICH CHANGES TO THE PRIVACY NOTICE WILL BE COMMUNICATED:

This privacy notice may suffer modifications, changes or updates derived from new legal, regulatory or jurisprudential requirements; of our own needs for the products or services we offer; of our privacy practices; of changes in our business model, internal policies, market practices or for other causes,

We promise to keep you informed about the changes that this privacy notice may undergo, any changes made to it will be incorporated into it by the responsible and will be made known through any of the following means: visible advertisements in our establishment; leaflets or brochures available in our establishments or customer service centers; or our website: mtydigitalhub.com.

If you consider that your right to the protection of your personal data has been harmed by any conduct or omission on our part, or you presume any violation of the provisions set forth in the Law, its Regulations and other applicable regulations, you may file your disagreement or complaint before the Federal Institute for Access to Information and Data Protection (IFAI).

For more information, we suggest visiting their official website www.ifai.org.mx.

Date of last modification: [29-March-2019]