Customer Service Excellence Certificate of Completion
Course and Program Information
Customer Service Excellence Certificate of Completion
Course and Program Information
Embedded Files
Course and Program Information
Effective: Fall 2025 - Winter 2026
Required Courses
XMGD 30007 Building Customer Relations (7.5 hrs) | $265
XMGD 30011 Leading with Emotional Intelligence (7.5 hrs) | $265
Complete one course option from the chart (7.5 hrs) | $265
Total Program Cost (22.5 hrs) | $795
Optional Courses
XMGD 30003 Conflict Management (7.5 hrs) | $265
XMGD 30006 Effective Interpersonal Communication (7.5 hrs) | $265
Textbooks and Materials: $0
Note: If there is any discrepancy between the price or courses listed above and the registration system, then the latter shall be correct.
Additional Information:
Courses with an asterisk (*) above requires a prerequisite.
Refer to the Funding Opportunities webpage to find opportunities for funding.
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