Customer Service Excellence Certificate of Completion
Course and Program Fees

Effective: Spring 2024 - Winter 2025

Required Courses    

XMGD 30007 Building Customer Relations (7.5 hrs)  |  $249

XMGD 30011 Leading with Emotional Intelligence (7.5 hrs)  |   $249

Complete one course option from the chart (7.5 hrs)  |  $249 

Total Program Cost (22.5 hrs)  |  $747

Optional Courses    

XMGD 30003 Conflict Management (7.5 hrs)  |  $249

XMGD 30006 Effective Interpersonal Communication (7.5 hrs)  |   $249

Note: If there is any discrepancy between the price or courses listed above and the registration system, then the latter shall be correct. 

Textbooks and Materials: $0