Monday - Friday 7:30-4:30
Step 1: Make sure the Chromebook is connected to your wifi. Instructions
Step 2: Restart the Chromebook. The power button is on the side of the device. Power it down completely and then restart it.
Step 3: Check for updates. Instructions
Step 4: Perform a Chromebook hard reset. Instructions
Step 5: Email MSAD #51 Technology Support at technologysupportcenter@msad51.org
Step 1: Turn on Wi-Fi
At the bottom right, select the time.
Select Not Connected .
Note: If you see your Wi-Fi network name and a signal strength, your Chromebook is already connected to Wi-Fi.
Turn on Wi-Fi.
Your Chromebook will automatically look for available networks and show them to you in a list.
Step 2: Pick a network and connect
Get more help: Connect your Chromebook to Wi-Fi
Turn on your Chromebook.
Connect your Chromebook to Wi-Fi.
At the bottom right, select the time.
Select Settings .
At the bottom of the left panel, select About Chrome OS.
Under "Google Chrome OS," you'll find which version of the Chrome operating system your Chromebook uses.
Select Check for updates.
If your Chromebook finds a software update, it will start to download automatically.
Turn off your Chromebook.
Press and hold Refresh and tap Power .
When your Chromebook starts up, release Refresh .
Note - the power button might be on the right edge of the Chromebook rather than on the keyboard as shown in the picture.
At the top-right, click More More.
Click More tools and then Clear browsing data.
At the top, select All time.
Next to 'Cookies and other site data' and 'Cached images and files', tick the boxes.
Click Clear data.
How to restart your chromebook.
Step 1: Connect the iPad to your home wifi. Instructions
Step 2: Restart the iPad. Instructions
Step 3: Email MSAD #51 Technology Support at technologysupportcenter@msad51.org
Step 1: Connect the iPad to your home wifi. Instructions
Step 2: Restart the iPad. Instructions
Step 3: Review What types of files does Seesaw support?
Step 3: Email MSAD #51 Technology Support at technologysupportcenter@msad51.org
Simple instructions
Super short video
If either the video or audio isn't working, look for a tiny red x on the far right in the address bar (url box). If you see it, click on it. A pop up box with appear asking for permissions. Mark "yes, always" then restart or rejoin the Meet.
Please refer to our Family Communication document for help.
Check for an update:
https://support.google.com/chrome/answer/95414?co=GENIE.Platform%3DDesktop&hl=en
Reset your browser:
Clever (grades K-3)