Chromebooks

Chromebook Troubleshooting

Chromebook not working as expected?

Try these steps to resolve the issue:

  • Refresh the page by hitting the refresh button (use keyboard diagram below for assistance)

  • Restart by holding down the refresh and power button together for a few seconds.

  • Check to make sure the student is logged into their school account in the upper right-hand corner and not a personal gmail (see image to the right----------------->)

  • When all else fails, try turning it off and on again!

Basic Care

  • Use the alcohol wipe provided or Isopropyl alcohol and a soft cloth if you want to clean the device.

    • Never use anything else on the Chromebook as it can damage the screen or other parts of the device.

  • Store in a cool, dry place where it isn’t likely to be stepped on, sat on or dropped.

  • Only use the charger provided. If something happens to that charger, please contact infosys@mpspride.org

Logging In

  • Click Add Person in the bottom left of the screen. Type in the student’s @mpspride.org account then password.

  • Chromebooks will only work with an @mpspride.org account.

  • Log-in Procedures:

Username: (Year of graduation from HS)(first 3 letters of first name)(first 3 letters of last name)

Example: 26HopMul

Password: Lunch Code or Lunch Code twice

Example: 12345 or 1234512345


Connecting WiFi on a Chromebook

Step 1: Click on the Quick Settings Panel at the bottom right of your screen

Step 2: Click on "no network"

Step 3: Select your WiFi network

Step 4: Enter the password if it calls for one

If you have problems joining your Chromebook to the WiFi, try the following:

1. Turn off the Chromebook (holding the power button is okay)

2. Turn the Chromebook back on.

3. Connect to your home WiFi.

4. You should see a screen that says "Sign in to your Chromebook". Leave the Chromebook on this screen for 5-10 minutes.

5. Restart the Chromebook again