Problem turning on your Chromebook? Try this!

HOLD Escape + Refresh Then PUSH the Power 

A new screen will appear. PUSH Power to shut down. Wait. Turn device back on. Voila.  

My Chromebook still doesn’t turn on

• Ensure that the battery is charged by plugging the included power cable into the electrical outlet and the chromebook.

• With most models, you should see a light come on on the side of the chromebook to indicate it is charging.

• If you do not see this light come on, check the power cable to make sure none of the plugs are loose.

• If you still cannot get the chromebook to turn on, disconnect the power cable from the chromebook, and close the lid of the chromebook.

• With the lid closed, plug the power cable back into the chromebook and open the lid without pressing any buttons on the chromebook.

• If these steps do not solve the issue, try the Google link #1 (in Links on the right-side of this page) to try additional steps officially provided by Google, or click Repair Request Form (in Links on the right-side of this page) to submit a ticket to the Coventry Tech team.

My Chromebook will turn on, but it doesn’t respond when I press keys/touch pad.

• Hold down the power and reset buttons for 5 seconds to force the chromebook to reset. 

• The screen may flash as an indication that the chromebook is restarting.

• If this works, the chromebook should restart and you will see the typical login screen.

My Chromebook won’t login to my account.

• Chromebooks provided by the school are required to be connected to the internet to be able to sign into the student’s account. The first time you use one at home, make sure you connect to your home WiFi so that the chromebook can save and remember the network for future use.

• Check to make sure you are entering the full email address

• Check to make sure you are connecting to the correct WiFi network by clicking on the Quick Settings Panel (the icon with the clock on it) in the bottom right corner.

How do I connect my Chromebook to WiFi?

• Click the Quick Settings Panel (the icon with the clock on it) in the bottom right corner.

• On the new window that pops up, click on the WiFi network button towards the top left corner.

• Make sure the WiFi service is turned on (the slider to the right should be blue) and a list of WiFi network names should appear.

• Select the network you are trying to connect to and enter the password.

• The chromebook should then connect to the selected WiFi network and you should now have internet access.

• If you have difficulty following these steps, click on Google link #2 to in the Links section on the right

Split Screen on Chromebook

Alt + [ + ]

Students can view both Zoom and Google Classroom at the same time. 

*If you see an Aw, Snap! screen, this means the chromebook isn't connected to the internet. Check your WiFi connection or follow the applicable steps above to help get WiFi setup on your chromebook*

web camera or microphone won't work