Internal Service Rule

The Internal Service Rules (ISR) under the Labour and Employment Act of Bhutan 2007 are designed to provide a structured framework for managing the working relationship between employers and employees within an organization. The ISR outlines specific policies, procedures, and practices regarding various employment aspects such as working hours, leave entitlements, salary payments, disciplinary actions, grievance procedures, health and safety standards, and termination procedures.

Purpose of Internal Service Rules (ISR):

Compliance with the law: Ensure that both employers and employees comply with the provisions of the Labour and Employment Act of Bhutan.
Clarity and transparency: Provide clear guidelines regarding employees' rights and responsibilities as well as the employer's expectations.
Workplace discipline: Promote harmonious relations by regulating behavior, promoting ethical standards, and dealing with misconduct in a structured way.
Dispute resolution: Offer formal procedures to address grievances or disputes between employers and employees.
Consistency: Ensure uniform treatment of employees, reducing ambiguity and preventing discrimination or favoritism.
Productivity: Enhance workplace efficiency by creating a predictable and well-regulated environment that boosts worker morale and satisfaction.

Who should have Internal Service Rules?

As per the Labour and Employment Act of Bhutan 2007:

All employers who employ five or more workers are required to have Internal Service Rules in place. These rules must be prepared by the employer and registered with the Ministry of Labour and Human Resources to ensure compliance with national labor standards.
Smaller employers, with less than five workers, may not be strictly required to have formal Internal Service Rules, but they must still comply with other relevant provisions of the Labour and Employment Act to ensure fair treatment and safe working conditions.

Internal Service Rule Endorsed

Endorsed ISR for Sarpang

Name of Enterprise Date of Endorsement Reviewed by

Army Welfare Project 7/11/2024 Review by Leki
Gyaltshen Wood Industry Amended 11/07/2017
Tenzin Geleg Construction Pvt. Ltd. 18/07/2017
Tobden Construction Pvt. Ltd. 17/07/2017
Kunjung Institute of Technology and Innovation 14/11/2016
M/S Sershong Stone Crushing Unit & P.Rinzin Construction, Bhur, Gelephu 29/10/2016
M/s Tenzin Fabrication, Automobile Workshop & Tyre re-threading 17/10/2016
Phuntsho Automobile Workshop & Fabrication, Jigmeling 11/08/2016
Lungta Auto Center, Gelephu 30/6/2016
Bhutan Hydro Power Services Ltd., Jigmeling, Sarpang 28/6/2016
New Life Enterprise, Gelephu 02/05/2016
Gyeltshen Wood Industries, Gelephu 03/11/2015
Gelephu Child Care Center, Gelephu 04/10/2015
K-Rangrik Construction Company Pvt. Ltd.,Gelephu 03/10/2015
Losel Gyatsho Academy, Lodrai, Gelephu 19/5/2015
M/s Yangjung Sonam Bricks and Steel Fabrication Enterprise, Gelephu 08/04/2015
M/s K.N. Construction Pvt. Ltd., Gelephu 24/3/2015
Gyaltshen Furniture House, Gelephu 17/2/2015
Kuengacholing Pezokhang, Gelephu 29/1/2014
Himalatya Institute of Information & Technology, Gelephu 09/05/2012
Sunny Automobile Workshop, Gelephu 08/08/2011
Kencho Tshering Construction, Gelephu 05/04/2011
Hotel Bonanza, Gelephu 14/2/2011
Hotel Trongsa, Gelephu 19/1/2011
Hotel Dechen, Gelephu 30/9/2010
Hotel Kamakhaya, Gelephu 12/09/2010
Shankar Mistan Bhandar, Gelephu 12/09/2010
Hotel Laxmi, Gelephu 12/09/2010
Hotel Netai, Gelephu 12/09/2010

Endorsed ISR for Tsirang

Name of Enterprise Date of Endorsement Reviewed by

R.D.P Auto Workshop, Tsirang 25/6/2016
Zomlha Automobile Workshop, Tsirang 13/5/2016
Phuntsho Automobile Workshop & Fabrication 05/05/2011
STIT Institute 26/07/2011

Endorsed ISR for Dagana

Name of Enterprise Date of Endorsement Reviewed by

M/s Lama Industry, Tashiding, Dagapela 21/07/2016
Migmas Automobile and Hiring Unit, Dagapela 23/09/2015
Phuntsho Automobile Workshop, Damphu 05/05/2011
K.D Automobile Workshop, Dagapela 08/04/2011
Dagachu Hydro Power Corporation Limited 23/11/2010

Endorsed ISR for Zhemgang

Name of Enterprise Date of Endorsement Reviewed by

M/s Sonam Rinzin Construction & Sonam Rinzin Hollow Block, Tingtibi, Zhemgang 28/06/2016
Tsehring Samdrup Const. Pvt. Ltd. 02/07/2013

Page updated

Report abuse