FAQ

1. What payment methods are available to purchase school uniforms and school textbooks?

• School Textbooks, shoes and socks: Cash, PayNow, NTUC/CDAC Vouchers.

• School Uniforms: Cash and PayNow

2. Does my child/ward allow me to try on the uniform? / Are we allowed to exchange uniforms?

He/she is allowed to try on the uniform at the uniform booth. If an exchange is required, parents must produce the receipt, and the purchased items must not be washed and must still be in the original packaging. Please write to us at qtps@moe.edu.sg to inform our School Security Guard of permission to enter the school for an exchange. 

3. Must I purchase the school shoes and school socks with the logo embroidered on the socks?

Queenstowners are encouraged to wear the embroidered school logo socks. For non-embroidered school socks, students are required to wear black socks with black shoes. (without any visible coloured trimmings). 

4. Will there be second-hand textbooks available?

The second-hand textbooks are subject to availability.

5. Are we allowed to walk around the school after we have purchased the books and uniforms?

We understand your interest in exploring the school grounds. However, you will be required to leave the school premises once you have purchased the textbooks and uniforms. The measures are in place to safeguard our after-school students in NASCANS and allow scheduled year-end maintenance work to proceed smoothly. We appreciate your understanding and cooperation in helping us maintain a safe and secure environment for all.

6. How will important announcements be shared?

The school will post all announcements through Parents Gateway

7. Who should I contact for administrative matters?

You may contact the General Office through our email address at qtps@moe.edu.sg

8. Where can I find the school holidays and other important dates? 

You may refer to our School Calendar of Events for the latest information. Dates are updated regularly, as and when information becomes available.