Embedded Files
I have forgotten my username for Student Learning Space. What should I do?
I have forgotten my username for Student Learning Space. What should I do?
You can log in to SLS at https://vle.learning.moe.edu.sg/login in 2 ways:
a) Login with SLS, or
b) Login with MIMS .
Login with SLS:
Login with SLS:
From the main login page, click "Login With SLS".
Enter your SLS username.
The format of your user name is a combination of the first 5 characters of your Name, the last 4 digits and the letter of your NRIC/FIN/BC.
For example, if your name is Andy Tan Xiao Ming and your BC number is T1012345Z, then your SLS Username is Andyt2345Z.
Enter your SLS password.
Click "Login".
Login with MIMS:
Login with MIMS:
This option is only applicable to MIMS users (Primary 3 to Primary 6 students).
From the main login page, click "Login With MIMS".
At the MIMS login page, enter your MIMS username and password.
Click "Sign In".
I forgot my password or my account has been locked. I need to reset it. What should I do?
I forgot my password or my account has been locked. I need to reset it. What should I do?
You can reset your password via 3 methods:
a) self-help
b) call School-based Helpline (during school operating hours)
c) call SLS Helpdesk (during non-school operating hours)
Please try to use self-help first, as the call waiting time for both School-based Helpline and SLS Helpdesk may be longer during peak periods such as Home-Based Learning days.
Self-help
Self-help
To reset SLS password, go to the SLS User guide at https://www.learning.moe.edu.sg/login-troubleshooting/authentication/reset-sls-password-student/ .
To unlock account, please inform your teacher, or call School-based Helpline.
School-based Helpline
School-based Helpline
During school operating hours, you should contact the School-Based Helpline for all SLS matters.
For Mondays- Fridays : 8.00 a.m - 4.00 p.m., call School-Based Helpline at 8388 2902.
SLS Helpdesk
SLS Helpdesk
During Non-School Operating Hours, please contact SLS Helpdesk.
For Mondays- Fridays : 4.00 p.m. - 9.00 p.m. and Saturdays : 9.00 p.m. - 3.00 p.m., call SLS Helpdesk at 6702 6513. The helpdesk is closed on Sundays & Public Holidays.
Alternatively, you can e-mail SLS Helpdesk at helpdesk@sls.ufinity.com
When e-mailing the SLS Helpdesk, please include your full name, name of school and form class.
Page updated
Report abuse