INFORMATION COMMONS
FAQ & Quick Links
This site undergoes constant updating
Info Commons updates January 2022
Bypass card swipes require reporting data. Please enter details of swipe transaction on the audit log.
QuestionPro Survey is having issues loading the image for each interaction type. The problem has been reported. The survey is still fully functional.
MRI Database Access MRI Database no longer requires a login and is now located on MRI Simmons Insight Platform.
Adobe logins Two-step authentication login process.
How to sign in to an Adobe program on one of the library’s computers:
Open Adobe Acrobat Pro.
When prompted, type @tennessee.edu without a password and press ENTER/RETURN.
In the next window, enter your UTC ID and password in the Central Authentication Service and click LOGIN.
These instructions should work for currently enrolled students, faculty, and staff. Learn more about faculty/staff eligibility requirements.
Visual representation of step-by-step login process here
Technology
Software
Students can access a variety of software from the computers located in the Information Commons. Additionally, students and employees can download certain software for free via the UT software distribution site.
Room Technology
Please click here for a complete list of technology available in each library room, suite, or public space. Including instructions on how to troubleshoot the Extron podium panels, phone lines, and software per room.
Wireless Networks @ UTC
The campus community has access to 3 network types.
UTC Wireless You will be asked to sign in with your UTC Credentials and install the registration client.
UTC-Secure To ensure your security, the UTC network utilizes a secure authentication mechanism known as WPA2-Enterprise and 802.1X. This security mechanism protects your user name and password. In a wireless environment, it also protects your data with network encryption. To utilize this secure network, your network connection requires specific settings. This wizard will ensure that your machine is properly configured. Cloudpath will attempt to load automatically using a Java Applet or ActiveX. If you prefer, you may load the Cloudpath manually.
Eduroam is a secure, world-wide WiFi service intended for education and research communities. Anyone that is part of a participating institution can connect to and use the eduroam wireless network at any other participating institutions anywhere in the world. If you are traveling you must sign up at our University before you leave to visit another campus. If you are visiting from another university that is a member of eduroam, you can connect to the internet through our eduroam wireless network. Eduroam users must first download the cloudpath for UTC-Secure before leaving and then sign in after leaving.
Guest patrons are permitted access to UTC Wireless. An email address and cell phone are required for registration and setup. Please see Library IT's directions on how to assist with guest self-registration.
All students have an @mocs.utc.edu Google email address with access to the Google Suite. For instructions on syncing your MocsMail+ Mail to your mobile device or computer, please visit: Knowledge Base - MocsMail+.
All faculty and staff have an @utc.edu email address on our Microsoft Exchange server. The Microsoft Exchange server allows faculty and staff to have a calendar to use for collaboration. For instructions on syncing your Exchange Mail to your mobile device or computer, please visit: Knowledge Base - Exchange.
Print, Copy, Scan
Patrons can print, copy, and scan from one of the library's all-in-one print stations located throughout the ground floor - third floor.
B&W prints cost $0.07 per page
Color Prints cost $0.35 per page
Copies cost $0.10 per page
Scanning is free of charge.
To print from a library computer, patrons will need to login with their UTC ID and password, navigate to material needed, select print, and choose print option. Patrons will then have to retrieve their submissions from a print station by swiping their MocsCard or entering their UTC ID and password.
Print Queue Types
Student_BW
Student_Color
Guest_BW
Guest_Color
Faculty_BW
Faculty_Color
Guests will have to enter the ID number located on the front of their guest print card.
Faculty will choose from charging to a cost center, or a personal account at the print station.
Patrons can now print a document from a personal device by uploading a document to mocsprint.utc.edu. This will require a one time registration with a UTC issued email account. Files are encrypted on your device before transferring via a secure channel to the intended printer. MocsPrint Mobile will identify you via your UTC email address and login credentials to ensure that only you can view, print, or delete jobs you send. Please click here for mobile printing instructions on how to register, login, and upload documents.
Additional printing and copying services (faxing, binding, postage, etc.) are offered by Copy Services located on the first floor of the library in room 128 (423) 425- 1708. Cash, check, credit, debit and scrappy cash are accepted.
Hours of operation:
Monday - Thursday 8:00 am - 5:00 pm
Friday 8:00 am - 5:00 pm
Scan
Patrons can scan from any all-in-one print station. Additional scanners are located throughout the library.
Epson Perfection V330 Scanner
Located next to microfilm machines on the Ground Floor
Scans to computer for basic document editing and sharing
KIC Scanner
Located next to Quick Print computer stations on the First Floor
Excellent for scanning books quickly
Scans directly to flash drive or email
Epson WorkForce GT1500 Document Scanners
Located across from the Help Desk on the Second Floor
Includes auto feed for quick scanning of multipage documents
Scans to computer for basic document editing and sharing
Epson Expression 11000XL Hi-Res Photo Scanner
Located in library Studio on the Third Floor
Can scan film negatives, slides, and oversized documents
Scans to computer for advanced photo and document editing