Money Back Guarantee

Results Are Guaranteed or Your Money Back.

We guarantee that the information provided in our surveys and reports is accurate and the recommended work will produce the results specified in the report or we shall refund your money in full (less any repairs done as part of normal wear and tear maintenance.)

Results are guaranteed for work that is performed by MJG.SOLUTIONS employees or authorized vendors or those vendors that are under the direct supervision of MJG.Solutions. Work performed by others without supervision by MJG.SOLUTIONS is not covered and may void the guarantee.

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1. Client must have a MJG.SOLUTIONS monitoring agreement in place at all times

2. Client must make all repairs and upgrades as recommended by MJG.SOLUTIONS that relate to the safety and efficiency of the equipment. Failure to make repairs within 10 business days will void the guarantee until such repairs are completed.

3. Refund Guarantee excludes repair and maintenance parts, chemicals and equipment that were installed as a maintenance item, replacement due to wear and tear or the purpose of fuel conversion.

4. MJG.SOLUTIONS must have unrestricted access to the equipment for monitoring, adjustment and commissioning of controls and other devices.

5. Due to inconsistencies and defects that may not be immediately evident at the initial building survey or at the completion of recommended work A grace period of 6 Months shall be permitted before the project can be considered a failure and a candidate for refund.

6. Predicted fuel savings are based on 12 consecutive Months of fuel consumption for the period following the first 6 Months of operation. Calculations of fuel savings prior to the completion of 18 Consecutive Months of data are for reference purposes only and may not be used to determine Guaranteed Fuel savings. Cancelation of contract for any reason prior to the completion of 18 consecutive months of fuel data will Void Fuel savings Guarantee and release MJG.SOLUTIONS from any liability relating to reimbursement of funds or removal of equipment.

7. MJG.SOLUTIONS is not responsible for the operation and maintenance of the Central Control System installed by others and/or fuel waste as the result of control malfunction or inaccuracy in maintaining control set point or control systems that are placed in BY PASS mode by building personnel.

8. It is understood and agreed that any loss or damage to the equipment due to fire, theft, flood, or any other mishap, after its’ delivery to the premises of the PROPERTY OWNER, and while on the said property, shall be borne and paid for by the PROPERTY OWNER.

9. MJG.SOLUTIONS is not responsible for any service, replacements, adjustments or repairs to the equipment which may be required as a result of any malicious or willful damages, negligence in maintenance, flood, fire, explosion or theft. The PROPERTY OWNER further agrees that any service, adjustments or changes made to any of the equipment installed by MJG.SOLUTIONS by any person or persons other than an authorized representatives of MJG.SOLUTIONS without the expressed written permission of MJG.SOLUTIONS shall immediately release MJG.SOLUTIONS of any obligation to service, adjust, repair or replace the equipment as set forth under the terms of this contract. The parties agree that the performance by MJG.SOLUTIONS of the terms and conditions of this contract and the guarantee as stated herein are conditioned upon the prompt and full performance by the PROPERTY OWNER of the payments as set forth in this agreement. It is further agreed that if in the event the PROPERTY OWNER fails to promptly perform said terms of payment. MJG.SOLUTIONS is under no further obligation to proceed with the work or render any service, repairs, replacements or adjustments until such time as the owner tenders proper payment. MJG.SOLUTIONS election to enforce or waive this clause shall not reduce or eliminate the obligation of the OWNER for payments hereunder.

10. Failure to comply with the terms outlined above will void the terms of this Guarantee and release MJG.SOLUTIONS from any liability relating to reimbursement of funds or removal of equipment.