Tech Resources

Tech Quick Start Guides (QSGs)

All Tech shipments are sent with a quick start guide for that device. Download a copy of your QSG.

Locating Your Asset Tag The asset tag is located on a sticker on the bottom of your device (note that sticker designs may vary slightly based on the device's age and your school affiliation). The asset tag number is the alphanumeric code located directly below the barcode.

Note: Asset tags consist strictly of letters and numbers—no spaces or dashes. Please be sure to provide the complete asset tag number when submitting a support ticket.

Video (monitor) Adapter Connection Types

HDMI: The standard digital port for high-definition video and audio. Best for TVs and standard monitors.

DisplayPort: High-performance digital port for video and audio. Best for gaming and multi-monitor setups.

VGA: Legacy analog port (blue, 15-pin). Carries video only (no audio). Best for older monitors and projectors.

DVI: Older digital port. Carries high-quality video but typically no audio. Best for legacy desktop setups.

USB-C / Thunderbolt 3+: Modern, versatile port that can handle video, audio, data, and power over a single cable.

Mini DisplayPort (Thunderbolt 1/2): A compact version of DisplayPort. Best for older thin laptops (like older MacBooks).

Mini / Micro HDMI: Scaled-down HDMI ports. Best for compact devices like cameras, tablets, or portable monitors.

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