Open Chrome.

Click the menu button, the stack of three dots.

Select More Tools in the menu.

Click Task Manager.

Select the process or program that you wish to force quit and click End Process on the bottom right of the screen.

With Chrome open, press CTRL+H on your keyboard.

Select "All time" from the dropdown box .

Check all boxes below the dropdown box.

Click "Clear data"

Quit and restart Chrome and see if it fixes the problem

Click anywhere on system tray (bottom right).

Click the power button to shut down.

Press the padlock button to restart you computer.