Policies

Privacy

Miranda Group values your privacy and your personal information. Miranda Group may change its Privacy Policy from time to time, and Miranda Group encourages you to review its Terms and Conditions and Privacy Policy whenever you interact with Miranda Group to stay informed. Miranda Group’s Privacy Policy conforms with the Massachusetts Consumer Data Privacy Act requirements.

Outside of the limited instances provided below, Miranda Group only collects personal information from you that you provide directly to Miranda Group that is required to be collected in the normal course of Miranda Group’s business so that you may register, pay, complete your regulatory course, and your regulatory course completion can be reported to the applicable regulatory agency.

Regarding requests by you to delete personal information provided to us by you pursuant to paragraph 2 above, Miranda Group is unable to honor such requests as it is governed by various regulatory agencies which require us to retain the personal information you provide to us. Miranda Group collects the following types of personal information:

Student name, student address/billing address, student telephone number, student email, student real estate license/driver’s license number, and student payment information.

There are limited instances in which we will provide your information to a third party. These are:

  1. Miranda Group may provide your information to your referral source (you came to Miranda Group Website through the referring third party). By purchasing from Miranda Group and thus agreeing to these Terms and Conditions, you hereby grant Miranda Group permission to provide your information to the referral source.

  2. Miranda Group may provide/sell your information to those third parties for the particular purpose that you specifically grant permission for or opt in to in other parts of the Website.

  3. Miranda Group may provide your information as required to third party regulatory agencies to comply with state regulatory requirements, such as state licensure rules and state taxation requirements.

If you wish to verify your information currently with Miranda Group, please send an email to paul@mirandagroup.org.

If you wish to opt out of a program that you have opted in to, please send an email to paul@mirandagroup.org.

Last updated January 1, 2021.

Tuition | Course | Refund Policy

Miranda Group is committed to student satisfaction. If you are unsatisfied for any reason, Miranda Group will refund the purchase price of any course over $50 of value if the refund request is submitted within 3 days of purchase, prior to course expiration, and the course is not more than 5% completed or progression past the 5th lesson ( which ever is less ). Partial credit is not given for any course.

Refunds are not available for courses below $50 in value.

All tuition costs are subject to change.

Course Completion Policy

Your registered courses with Miranda Group will eventually expire. Any course that is registered will have one week to start ( unless stating otherwise ) . If user purchases course and starts, they have 6 months to complete ( except on courses stating a different length ). Once user completes and receives a school stamp it goes to history. Your certificate will be emailed to you. Stamped forms mailed.

Manipulating | Lying | Hacking

Manipulating, lying, or hacking our systems, courses, or employees will not be tolerated. Doing so will expel you from any courses currently active. There will be NO refunds, Certificate of completion will not be given, and course material will not be accessible. A record will be kept for the licensing division and brokerages inquiring ethicality.

MISREPRESENTING STUDENT IDENTITY

The final step in the process is to complete the digital signature / identification process. The certificate of completion will NOT be issued until this is complete.

Misrepresentation of identity will not be tolerated. There will be NO refunds, Certificate of completion will not be given, and course material will not be accessible.

Copyright Policy

All Rights Reserved. All course materials offered by Miranda Group are copyrighted by either Miranda Group or its licensed content providers. No part of Miranda Group's course content may be reproduced, retransmitted, distributed, sold, published, broadcasted or circulated, including to individuals in the same company or organization, without the express written consent of Miranda Group. Course content received electronically via the Internet may be displayed or printed for your personal, non-commercial use only. Purchase of a course includes a license for one person to use the course materials for a period of 6 months from the date of download or activation unless otherwise stated. It is not permissible to distribute files containing course materials or printed versions of course materials to individuals who have not purchased the course(s) without the express written consent from Miranda Group. It is also not permissible to make the course materials available to others over a computer network, Intranet, Internet, or any other storage, transmittal, or retrieval system without the express written consent of Miranda Group.

LEGAL WAIVER

Miranda Group, its authors, publishers, instructors, or employees are not in any way offering legal, accounting, tax, or any other professional or legal advice. No information communicated by any of the above, or contained in any Miranda Group course(s), shall be construed as such. If professional or legal advice is required, you should seek the services of a competent advisor. Further, while Miranda Group provides packages and courses designed to meet your needs, IT IS SOLELY YOUR RESPONSIBILITY to ensure you have ordered and completed the correct number and type (mandatory/elective) of hours required to renew your license by your state deadline. By purchasing from Miranda Group, you hereby agree to hold harmless and release Miranda Group, and its directors, officers, agents, instructors and employees from any and all liability and/or loss or damage based on, or in any way related to, Miranda Group's course content or Miranda Group's providing of the course content.

REASONABLE ACCOMMODATION POLICY

Miranda Group provides reasonable accommodations for disabilities. Testers must provide five business days notice in order for their accommodation to be properly processed. Please contact us to start the ADA policy and procedure.

PROMOTIONAL CODES

Promotional codes must be applied at checkout. No refund for an unused promotional code will be given after checkout has been completed. To obtain your promotional code discount, you must enter the promotional code in the box requesting at checkout. The discount amount will then be subtracted from the total amount due. Promotional codes can not be combined and are not eligible for use in conjunction with payment plans, extensions, or additional continuing education certificates.