Health & Safety

For the most up to date information about COVID-19 in Watertown visit the Health Department's online resource guide.

For the most thorough and reliable details on Massachusetts COVID-19 response, orders, and guidance visit Massachusetts COVID-19 updates.

COVID-19 Fact Sheet (available in 35 languages).

If you need to take legal action for your personal safety Court Forms Online is a website created by the Document Assembly Line Project that will help walk you through filling out the forms (Restraining Order, Motion to Vacate Marital Home, etc.) for free. It provides court forms and self-help materials for areas of urgent legal need.

Wear a Mask

In line with updated CDC face covering guidance, the Administration rescinded the current face covering order and issued a new face covering advisory on May 29. Non-vaccinated individuals are advised to continue wearing face masks and to continue distancing in most settings. The advisory also recommends that fully vaccinated individuals no longer need to wear a face covering or social distance indoors or outdoors except for in certain situations.

Face coverings are still required for all individuals on public and private transportation (including rideshares, livery, taxi, ferries, MBTA, Commuter Rail and transportation stations), healthcare facilities and providers, congregate care settings and health and rehabilitative day services. Face coverings also remain required indoors for staff and students of K-12 schools and early education providers.

Keep Distance

We all know the guidance: Wash your hands, don't touch your face, stay home.

Health Care

The Governor has ordered health insurers to expand coverage of telehealth services and to cover services relating to COVID-19 testing and treatment without cost-sharing by patients.

The Attorney General’s Health Care Division’s Helpline assists people in sorting out problems with their health insurance or medical bills.

If you have a problem with health insurance claims or medical bills or think you might be the victim of a health insurance scam, their Health Care Division may be able to help. Call 1-888-830-6277 or file a complaint online.

Substance Abuse Disorder

Watertown Police can provide Narcan at no cost to families who need it. For more information, please reach out to the WPD Clinician, Mrs. Duarte at 617-600-1312.

In The Rooms is an online recovery community that offers free virtual meetings. More info...

Online Intergroup of Alcoholics Anonymous provides a directory of hundreds of online meetings from around the world. More info...

Violence at Home

If you are experiencing increased violence in your home because of COVID-19, or for any reason, there is help.

Refuge, Education, Advocacy, CHange (REACH) 1-800-899-4000

Safelink MA Statewide Hotline 1-877-785-2020

National Domestic Violence 24/7 Crisis Hotline 1-800-799-7233

National Sexual Assault 24/7 Crisis Hotline 1-800-656-4673

Mental Health

Wayside Family Support Specialists Any parent or caregiver of a child with mental illness can call the family support specialists Monday through Friday. When having to leave a voicemail, parents can expect a phone call back by the end of the following business day.

English

Catherine 781-966-5690

Tracey 781-966-5689

Malik 978-349-4171

Roberta 978-349-4177

Spanish

Malik 978-349-4171

Portuguese

Roberta 978-349-4177

Crisis Text Line Text HOME to 741741 from anywhere in the United States, anytime, about any type of crisis to connect with a Crisis Counselor from the Crisis Text Line. More info for COVID-19 help...

For a list of more hotlines visit the National Federation of Children's Mental Health.

Anxiety Canada is offering online Town Hall events to help support people coping with COVID-19 related anxiety. More info...