A grassroot effort of volunteers committed to assisting communities most impacted by COVID-19. They will do their best to let you know within 48 hrs if they are able to meet your needs. If you have the financial means to purchase groceries but are unable to get to the store, they can shop and deliver for you. Please fill out the following form: https://docs.google.com/forms/d/e/1FAIpQLSdWmeBGnqdX14Q5ihC66u-bYzJ1oaJcigu_Vx44AJPRSoDMtQ/viewform

Until further notice, Portland Water and BES will not disconnect water service for non-payment of sewer/stormwater/water bills. Customers are still responsible for sewer/stormwater/water charges due now accrued during this temporary suspension.

They offer flexible payment arrangements, discounts for low-income homeowners and renters and rent assistance for water users in multi-family properties and other options. Be proactive if you’re facing financial hardship: Call Customer Service at 503-823-7770 to work out a plan. Apply for financial assistance at: https://www.portlandoregon.gov/water/69504

Effective Monday, March 16, 2020, new Internet Essentials customers will receive two free months of Internet service. We are also increasing the speed of the program to 25 Mbps downloads, and 3 Mbps uploads for all new and existing customers.

After your first two free months expire, you can either cancel the service (which you can do at any time) or keep it as a regular paying Internet Essentials customer. You will receive an easy to use self-install-kit that includes a cable modem (to receive service at your home) with a WiFi router (to connect your devices without wires). There is no term contract or credit check and no shipping fee for equipment. Qualifications:

1. You are eligible for public assistance programs such as the National School Lunch Program, Housing Assistance, Medicaid, SNAP, SSI and others.

2. You do not have outstanding debt to Comcast that is less than a year old. Families with outstanding debt more than one year old may still be eligible.

3. You live in an area where Comcast Internet service is available but have not subscribed to it within the last 90 days.

Northwest Natural Gas is suspending automatic service shutoffs in the event of nonpayment. Customers should call (800) 226- 4211 and contact the billing department to make arrangements.

Pacific Power said it is "temporarily suspending disconnections and late fees for non-payment for customers in Oregon, Washington and California to support the state of emergency declared in all three states in response to the COVID-19 virus." Customers can call 1-888-221-7070 at any time to speak with a customer care agent who can help answer any questions.

They have suspended non-payment disconnection. If you need help with your bill, please call them. They will work with you to find a solution that fits your needs. Here are a few ways to get started if you need help paying your bill:

• Need more time to pay?: You can request a payment extension 24/7 by logging in to your account or calling our automated phone system at the numbers below.

• Need more help? Call us: Our team will work with you to set up a payment plan. Our team can also help connect you with energy assistance programs, if needed. You can call us at 503-228-6322 or 800-542-8818 Monday through Friday, 7 a.m. to 7 p.m.