Dashboards, Reports and Notifications
911 & Fraud Notifications
Notifications via Popup, Email, SMS and RingCentral's GLIP, RC Phone, and RC Mobile App
Toll-Fraud, Employee Phone Abuse and Unusual Activity
Set user defined thresholds and notify via popup with audible/visual alarm, email, SMS and additional applications.
Consolidated Reporting
No more silos of call reporting data. XT2 aggregates data from most UCaaS, UC Premise and Legacy PBXes.
Unlimited Hierarchy Levels and Organizations
Configure Departments, Divisions, Branches, Regions, Organizations, and Companies to quickly filter reports, Report Only user permissions
Flexible Report Subscriptions Schedules
Configurable Report Schedules by Weekdays, Weekends, Day of Week or Month
Concurrent Calls and Forecasting
Determine Concurrent Calls over user define period to make sure you have enough channels to support your queues
Bill Back by Department
Bill Departments, Divisions, Branches with Actual Cost from RingCentral Rate Tables
Audit Reporting
Compare Actual Usage vs Mark Up | RingCentral Analytics vs XT Analytics
Unlimited Web-Users
XT2 is an intuitive UC analytics and predictive notification platform intuitively designed so managers can efficiently measure, monitor and track communications within their respective departments, divisions, branches, organizations, regions or teams. XT supports multiple UC architectures, including premise and cloud (private, public and hybrid) for centralized, enterprise-wide and granular reporting from a single pane of glass.
Metropolis Corp
2455 E Sunrise Blvd
Fort Lauderdale, FL 33304
