Tech Support Process
Tech Support Process
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Together, the IT Department and the MPS Media Literacy Teachers want to ensure that all of our students, parents, and staff receive efficient and effective tech support. In an effort to ensure that everyone is as successful as possible we have designed multiple pathways to tech support based on your specific need.
Together, the IT Department and the MPS Media Literacy Teachers want to ensure that all of our students, parents, and staff receive efficient and effective tech support. In an effort to ensure that everyone is as successful as possible we have designed multiple pathways to tech support based on your specific need.
- Are having login issues (Google or Clever)
- Have an issue with your MPS borrowed Chromebook
- Need WiFi
- Have hardware issues
- Need your password reset
- Need Aspen help
- Smartboard/Docking station not working
Email your classroom teacher if you:
Email your classroom teacher if you:
- Forgot your Google password
- Are looking for an assignment
- Need help finding something in Google Classroom
- Have a question about an assignment
- Need support/tutorial with Google Classroom
- Have trouble with Pear Deck
- Need help with Google Meet
- Need support with using Google Apps (Docs, Slides, Drawings, etc)
- Have trouble navigating district programs (Clever, Savvas, Lexia, IXL, Symphony etc)
- Need help with apps and websites like screencastify, flipgrid, epic,
- Want to schedule a co teaching/co-planning session
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