Troubleshooting Tips

Your chromebook isn't working? Below are some tips to try to make it work.

"Clean" your computer

  • Click on the three dots in the top right of your screen.

  • Click "More Tools".

  • Click "Clear browsing data".

  • Use the image above to set the time range and click the choices.

  • Click on "Clear data" button and restart Chrome browser.

Update Chrome

  • Click on the three dots in the top right of your screen.

  • Click on "Settings".

  • Click on "About Chrome OS" on the bottom left of the screen.

  • Click "Check for Updates".

  • Restart your computer.

Chromebook Camera

Did you know your chromebook has two cameras? Make sure it's using the right one for your Zoom classes!

  • Go to your Apps (bottom left corner of your screen, click on the white ring on the toolbar).

  • Search for “Camera” in the search bar.

  • Click on the “Camera” icon.

  • Check out the image to the right and select your camera.

Thanks, Mrs. Hirschhorn from Cedar Grove ES for this pic!

Shut down every NIGHT!

It's important to shut down your chromebook every night. Closing the lid does not shut it down. Click on the time/battery in the bottom right corner. When the menu pops up, choose the shut down button.